At arenaflex, we're committed to empowering every person and organization on the planet to achieve more. As a seasoned leader, you'll play a pivotal role in shaping the direction and success of our startup initiatives, driving strategy and business impact in a dynamic environment. Our Data team is a group of Program Managers, Data Scientists, Data Engineers, and Analysts that want to make an impact on startups and help arenaflex teams better serve them.
**About arenaflex**
arenaflex is a global leader in technology and innovation, working with startups around the world as they build innovative, inspiring new products and businesses. Our Microsoft for Startups program is designed to understand the needs of startups and reinvent how we engage with startup ecosystems. Our mission is to empower every person and organization on the planet to achieve more, and we're committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
As Manager, Customer Relationship Management & Data Systems, you'll be responsible for:
Strategic Systems Thinker
* Understand and document the entire Customer Relationship Management and adjacent systems workflow & architecture.
* Understand stakeholder asks and their proposed solutions and discern their underlying need.
* Identify specific solutions opportunities to drive improvements that increase scalability.
* Develop strategy and roadmap to serve stakeholder needs and improve our CRM & data architecture and workflows.
Product/Service Development
* Develop and maintain Objectives and Key Results, project plans, schedules, and status updates that effectively engage stakeholders and executives.
* Perform data/system investigation and implementation work.
* Collaborate with the Data infrastructure team to ensure quality, reliable and compliant CRM and data system.
Executive Partnership & Communication
* Forge trusted partnerships with stakeholders across various departments, from Marketing to Sales/Support to Product.
* Communicate roadmap, strategic decisions, and results to diverse audiences, ranging from team members to executives influence investment and progress.
* Drive collaboration and coordination across teams and perspectives to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.
**Qualifications**
Required Qualifications
* Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
* OR equivalent experience.
* 4+ years people management experience.
* 3+ years experience managing cross-functional and/or cross-team projects.
Other Requirements
* Ability to meet arenaflex, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ arenaflex Cloud Background Check: This position will be required to pass the arenaflex Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
* Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development
* OR equivalent experience.
* 4+ years people management experience.
* 3+ years experience managing cross-functional and/or cross-team projects in a global organization of 500+ employees
* 2+ years of experience in managing a CRM or equivalent internal tools
**Technical Program Management M5**
The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.arenaflex.com/us/en/us-corporate-pay
**arenaflex is an equal opportunity employer**
Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
**Join arenaflex**
If you're a seasoned leader with a passion for driving strategy and business impact, we want to hear from you. Apply now to become a part of our team and help shape the future of arenaflex.