Strategic Client Account Manager - Large Customer Sales | CPG Industry Vertical

About arenaflex

arenaflex is one of the most dynamic and fastest-growing digital platforms in the world, connecting millions of people through shared interests, authentic conversations, and community-driven content. Our platform has become a cultural hub where brands can reach engaged audiences in meaningful ways. As we continue to expand our advertising capabilities, we're looking for a strategic Client Account Manager to join our Large Customer Sales team, specifically supporting the Consumer Packaged Goods (CPG) vertical.

This is an exciting opportunity to be part of a innovative team that's transforming how brands connect with consumers in the digital age. At arenaflex, you'll work with industry-leading CPG brands and agencies, helping them leverage our unique platform to achieve their marketing objectives. If you're passionate about advertising, thrive in a fast-paced environment, and want to make a real impact, we'd love to hear from you.

Position Overview

We are currently seeking an experienced and driven Client Account Manager to oversee and manage our CPG client relationships within the Large Customer Sales division. This role is critical to our success, as you'll be the primary liaison between our advertising partners and internal teams, ensuring campaign excellence and driving revenue growth.

The ideal candidate will have a proven track record in advertising sales and account management, with specific experience working with CPG clients. You should be comfortable collaborating with cross-functional teams, executing campaigns from start to finish, and providing strategic guidance to help brands achieve their marketing goals on our rapidly growing platform.

Location: This position requires in-person presence in our Chicago office.

Key Responsibilities

As a Client Account Manager at arenaflex, you will play a pivotal role in managing client relationships and ensuring campaign success. Your responsibilities will include:

• Strategic Collaboration: Work closely with Client Partners to meet and exceed clients' marketing goals, developing comprehensive strategies that align with brand objectives


• Campaign Execution: Lead end-to-end campaign launches, ensuring seamless execution from initiation to completion, while delivering insightful optimizations to agency and client partners


• Account Operations: Manage ongoing internal account operations, including revenue delivery tracking and troubleshooting any issues that arise


• Client Education: Educate brands and media agencies about our platform's unique value proposition, effectively communicating our advertising capabilities and best practices


• Strategic Consulting: Consult with clients on both awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans


• Cross-Functional Collaboration: Work seamlessly with Ad Operations teams to ensure effective campaign delivery and resolve any technical hurdles


• Advocacy: Recognize and represent client needs and requests to cross-functional stakeholders, ensuring client voices are heard at all levels


• Continuous Improvement: Proactively and continually identify areas of improvement in processes, campaigns, and client satisfaction

Required Qualifications & Skills

To succeed in this role, you'll need to bring a combination of experience, skills, and attributes:

• Industry Experience: 5+ years of experience in advertising sales and account management, with specific experience working with CPG clients preferred


• Marketing Knowledge: Solid understanding of the customer marketing funnel and traditional marketing ecosystem


• Analytical Skills: Comfortable addressing problems of diverse scope where analysis requires evaluation of identifiable factors


• Digital Expertise: Understanding of digital measurement, tracking fundamentals, and mobile measurement partners


• Problem-Solving Approach: Tenacious and entrepreneurial approach to working through product, process, and client challenges


• Relationship Building: Demonstrated ability to cultivate strong relationships with external partners and stakeholders


• Communication Skills: Exceptional verbal and written communication skills, with the ability to present ideas clearly and persuasively


• Adaptability: Ability to thrive in a fast-paced and unstructured work environment


• Attention to Detail: High attention to detail to ensure accuracy in all aspects of campaign management


• Technical Proficiency: Proficiency in Excel preferred


• Education: Bachelor's degree or equivalent work experience

Preferred Qualifications

While not required, the following qualifications would make you an even stronger candidate:

• Previous experience in digital advertising platforms or tech companies


• Familiarity with programmatic advertising and real-time bidding


• Experience managing budgets exceeding $1M annually


• Knowledge of social media advertising trends and best practices


• Experience working with agency partners and direct clients

Skills & Competencies for Success

Beyond qualifications, we look for candidates who demonstrate these key competencies:

• Strategic Thinking: Ability to see the big picture and develop long-term strategies that drive client success


• Proactive Problem-Solving: Anticipate challenges and develop solutions before they become issues


• Collaboration: Work effectively with diverse teams and build consensus across stakeholders


• Client Focus: Deep commitment to understanding and exceeding client expectations


• Resilience: Bounce back from setbacks and maintain positive attitude in challenging situations


• Time Management: Effectively prioritize multiple projects and meet tight deadlines

Career Growth Opportunities

At arenaflex, we believe in investing in our employees' growth and development. As a Client Account Manager, you'll have access to numerous opportunities for advancement, including:

• Potential progression to Senior Client Account Manager or Team Lead positions


• Cross-functional exposure to sales strategy, product, and marketing teams


• Professional development programs and training opportunities


• Mentorship from senior leadership within the organization


• Exposure to emerging advertising technologies and platforms


• Performance-based bonuses and career advancement pathways

You'll be joining a team that values internal mobility and promotes from within whenever possible. Many of our senior leaders started in entry-level positions and grew their careers here.

Work Environment & Culture

arenaflex offers a unique work culture that blends the best of startup energy with the stability of an established company. Our Chicago office is a collaborative hub where creativity and innovation thrive. We believe in empowering our employees to do their best work while maintaining a healthy work-life balance.

Our culture is built on core values that include transparency, authenticity, and a commitment to community. We encourage open communication, creative problem-solving, and thinking outside the box. You'll work alongside talented colleagues who are passionate about what they do and committed to helping each other succeed.

We pride ourselves on creating an inclusive environment where diverse perspectives are valued and celebrated. We believe that different backgrounds and experiences make our team stronger and more innovative.

Compensation & Benefits

We offer a competitive compensation package that includes:

• Base Salary: Competitive base salary commensurate with experience


• Performance Bonuses: Annual performance-based bonuses


• Health Benefits: Comprehensive health, dental, and vision coverage for employees and their families


• Retirement Plan: 401(k) matching program to help you save for the future


• Home Office Support: Workspace benefits for your home office setup


• Personal Development: Professional development opportunities and learning resources


• Family Support: Family planning support and resources


• Time Off: Flexible vacation policy - please use them! We encourage all employees to take time to recharge


• Parental Leave: 4+ months of paid parental leave for new parents


• Volunteer Time Off: Paid time off to volunteer in your community


• Wellness Programs: Access to wellness resources and programs

Why Join arenaflex?

There has never been a more exciting time to join arenaflex. Our platform is experiencing unprecedented growth, and we're investing heavily in our advertising business. As a Client Account Manager, you'll be at the forefront of this growth, helping shape how leading CPG brands connect with consumers on our platform.

You'll work with a team of passionate, talented individuals who are committed to excellence and innovation. You'll have the opportunity to make a real impact, not just within the company, but in the broader advertising industry. Our platform offers unique opportunities for brands to reach engaged communities in authentic ways, and you'll be the one helping make that happen.

We offer competitive compensation, comprehensive benefits, and a culture that values work-life balance and personal growth. If you're looking for a place where you can grow your career, make an impact, and work with amazing people, arenaflex is the place for you.

How to Apply

If you're ready to take the next step in your career and join a dynamic team, we'd love to hear from you. Please submit your application through our online portal. Be sure to include your resume and a cover letter explaining why you're the perfect fit for this role.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to receiving your application!