Energy Services Data Entry Clerk - Remote Work From Home | Client Records Management Specialist

Join arenaflex: Making a Lasting Impact in Community Services

Are you looking for more than just a job? Do you want to be part of an organization that genuinely transforms lives and strengthens communities? Welcome to arenaflex – a dynamic non-profit human services agency dedicated to creating positive change and fostering holistic well-being for individuals and families throughout our region. At arenaflex, we believe that every person deserves the opportunity to thrive, and our Energy Services Programs play a critical role in ensuring that families have access to essential resources that promote stability and security.

As we continue to expand our impact, we are seeking a detail-oriented and motivated Data Entry Clerk to join our growing team. This is a remote position that offers flexibility while allowing you to make a meaningful difference in the lives of those we serve. If you have a passion for administrative excellence, thrive in a collaborative environment, and want to contribute to vital community services, we invite you to explore this exciting opportunity with arenaflex.

Position Overview

The Energy Services Data Entry Clerk will serve as a vital member of our operations team, responsible for maintaining organized, accurate, and up-to-date digital records that support the day-to-day functioning of our Energy Services Programs. This role is essential to ensuring that our team can deliver prompt, efficient, and effective services to clients who depend on us for energy assistance and related support.

In this position, you will work closely with program staff, case managers, and administrative teams to ensure seamless information flow and compliance with program guidelines. Your meticulous attention to detail and commitment to accuracy will directly impact our ability to serve community members effectively. This is a full-time remote position that offers the convenience of working from home while remaining connected to a supportive team environment.

Key Responsibilities

As a Data Entry Clerk at arenaflex, you will be entrusted with the following essential duties:

• Client Records Management: Input and maintain updated client status records in the Statewide Client Service Center, accurately reflecting the current production pipeline and ensuring all information is current and accessible.


• Communication Monitoring: Monitor emails and incoming communications, promptly logging documents and correspondence in the Monday.com platform upon receipt to ensure nothing falls through the cracks.


• Database System Utilization: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, and any other platforms as needed to support program operations.


• File Organization: Maintain organized digital and paper participant files in strict accordance with program guidelines, ensuring full compliance with agency and funder requirements at all times.


• Team Collaboration: Work collaboratively with program staff to support, enhance, and promote communication and consistency in the delivery of services to our clients.


• General Clerical Support: Assist with various clerical duties, including filing, mailings, phone coverage, and other administrative tasks as needed to support team operations.


• Remote Work Availability: Maintain availability for remote work, including attending virtual meetings, responding to emails promptly, and conducting regular duties as scheduled.


• Professional Development: Attend all required staff meetings, supervision sessions, training programs, and contractual meetings to stay current with program requirements and organizational policies.


• Training Participation: Participate in mandatory agency training and engage in other relevant professional development activities to enhance your skills and knowledge.


• Confidentiality Compliance: Ensure strict confidentiality is maintained in all aspects of the role, protecting sensitive client information and adhering to privacy regulations.


• Additional Duties: Perform related work as required to support the mission and operations of arenaflex.

Required Qualifications and Skills

To succeed in this role, candidates should possess the following qualifications:

• Education: Associate degree or equivalent professional experience in a related field.


• Experience: Two years of experience in Human Services or a related field, OR applicable work experience working with diverse individuals and families facing economic challenges. We welcome candidates who have demonstrated commitment to serving underserved populations.


• Substitution Policy: Additional appropriate education may be substituted for experience, and additional directly related experience may be substituted for education. We evaluate each candidate holistically.


• Language Skills: Bilingual in Spanish is strongly preferred, as this will enable you to serve a broader range of clients effectively.

Essential Competencies

Beyond formal qualifications, we are looking for candidates who demonstrate:

• Exceptional Attention to Detail: The ability to maintain accuracy in data entry and record-keeping is crucial. You must be comfortable working with detailed information and ensuring precision in all aspects of your work.


• Strong Organizational Skills: You should be adept at managing multiple tasks, prioritizing effectively, and maintaining organized files and documentation.


• Technical Proficiency: Familiarity with database management systems, email platforms, and standard office software is essential. Comfort with learning new technology platforms is required.


• Communication Skills: Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with team members and clients.


• Cultural Competency: A genuine commitment to working with diverse populations, including individuals and families from various backgrounds and circumstances.


• Reliability and Dependability: As a remote team member, you must be self-motivated, disciplined, and committed to meeting deadlines and maintaining productivity.


• Discretion and Confidentiality: A strong understanding of the importance of protecting sensitive information and maintaining client privacy.

Why Join arenaflex?

At arenaflex, we believe that our team members are our greatest asset. We are committed to fostering a supportive, inclusive, and growth-oriented work environment that values both professional development and personal well-being. When you join our team, you become part of a mission-driven organization that is passionate about creating lasting positive change in our communities.

Comprehensive Benefits Package

We are proud to offer an extensive benefits package designed to support your health, financial security, and overall quality of life:

• Health Insurance: Comprehensive medical coverage to take care of your well-being and that of your family.


• Dental Insurance: Dental coverage to maintain your oral health.


• Vision Insurance: Vision benefits to support your eye health.


• Flexible Spending Account (FSA): Tax-advantaged accounts for qualified healthcare and dependent care expenses.


• Paid Time Off (PTO): Generous time off to relax, recharge, and maintain work-life balance.


• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle while maintaining team collaboration.


• Student Loan Forgiveness: We're here to help ease your student loan burden through eligible forgiveness programs.


• Tuition Remission: Invest in your education and professional growth with our tuition remission program.


• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.


• Pet Insurance: Ensure your furry friends receive the best care with our pet insurance options.


• Employee Discounts: Access exclusive discounts and perks from various partners.

Professional Growth and Development

At arenaflex, your learning doesn't stop at orientation. We are committed to helping our team members grow professionally through ongoing training, professional development opportunities, and career advancement pathways. You'll have access to:

• Comprehensive onboarding and job-specific training


• Access to professional development workshops and seminars


• Cross-training opportunities to expand your skill set


• Mentorship from experienced team members


• Potential for career advancement within the organization

Our Culture and Work Environment

Our culture is built on values of integrity, compassion, collaboration, and excellence. We believe in the power of community and understand that our work extends beyond individual job functions. When you join arenaflex, you become part of a team that:

• Celebrates diversity and promotes inclusion


• Supports work-life balance and flexible scheduling


• Encourages open communication and feedback


• Recognizes and rewards hard work and dedication


• Fosters a sense of purpose and meaning in our work

Making a Real Difference

Perhaps the most significant benefit of joining arenaflex is the opportunity to make a meaningful difference in the lives of others. Our Energy Services Programs provide critical support to families struggling with energy costs, helping them maintain safe, stable, and comfortable homes. As a Data Entry Clerk, your accurate record-keeping and attention to detail directly enable our programs to reach those who need assistance most. You'll be part of something larger than yourself – a mission that transforms communities and changes lives.

Application Process

We invite qualified candidates who meet the requirements and are passionate about community service to apply. This is a full-time position with a competitive salary and comprehensive benefits package. To apply, please submit your resume and cover letter through our application portal.

At arenaflex, we are committed to diversity, equity, and inclusion in our hiring practices. We encourage applicants from all backgrounds and experiences to apply. If you are ready to join a team that makes a meaningful difference in the community, we want to hear from you!

Conclusion

Are you looking for a career that combines your administrative skills with your desire to give back to the community? Do you thrive in environments where attention to detail matters and your work directly impacts families in need? The Data Entry Clerk position at arenaflex offers exactly that opportunity.

Join our team and experience a workplace that truly values your contributions, supports your growth, and recognizes the importance of your work. Apply today and become part of an organization that is dedicated to making a lasting, positive impact in the lives of individuals and families throughout our community. Together, we can build a stronger, more resilient community where everyone has the opportunity to thrive.

We look forward to welcoming you to the arenaflex family!

Employment Type: Full-Time

Work Location: Remote