Sales Development Representative

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. As a Sales Development Representative, you will work with prospects to build pipeline for Account Executives, requiring strong communication skills and a customer-first mentality.

Responsibilities

• Build pipeline across the Americas Business by responding to inbound inquiries of Udemy Business by driving high-impact conversations via phone, email, LinkedIn, gifting, text and video
• Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers
• Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesloft, Salesforce, LinkedIn Sales Navigator, Qualified, Gong)
• You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively
• Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy
• Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment

Skills

• You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs
• You are an effective communicator who articulates the value proposition of Udemy Business
• You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion
• You demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment
• You adapt quickly to new sales tools, methodologies, and market trends
• You embody our value of 'Courageously Experimental' when testing different approaches and strategies to find what works best for your process and prospects
• Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns
• You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks
• By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets
• You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them
• You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement
• You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow
• Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure
• Eagerness to learn and improve, with examples of personal or professional development initiatives
• Ability to ask insightful questions and a keenness for problem-solving
• High-energy, a team player mentality, and are self-motivated
• Excellent written and verbal communication skills
• Outstanding organizational and time-management skills
• Experience with our tech stack: Salesforce, Salesloft, Gong, ZoomInfo, Orum and SalesNavigator a plus

Benefits

• Full access to Udemy courses
• A monthly UDay to invest in yourself
• A budget to spend on whatever helps you improve

Company Overview

Company H1B Sponsorship