Join the arenaflex Digital Marketing & Customer Relationship Management Team
Are you passionate about digital marketing, data-driven storytelling, and want to launch your career in one of the most dynamic industries entertainment and media? Look no further! arenaflex is seeking a talented and motivated Digital Marketing & CRM Specialist to join our Customer Relationship Management (CRM) team. This is a fantastic entry-level opportunity for recent graduates or students looking to kickstart their career in digital marketing, email campaign management, and social media customer engagement.
At arenaflex, we believe in the power of connection. Our CRM team plays a pivotal role in understanding our audience, crafting personalized marketing experiences, and building lasting relationships with customers across our diverse portfolio of brands. As a member of our team, you'll have the unique opportunity to learn how data informs marketing strategies, work alongside industry professionals, and contribute to campaigns that reach millions of customers worldwide.
About the Role
As a Digital Marketing & CRM Specialist, you will support our Marketing Managers in developing and executing innovative email marketing campaigns and customer engagement initiatives. This role offers hands-on experience in the fast-paced world of digital marketing, where you'll gain practical skills in campaign development, audience segmentation, creative asset management, and performance analysis.
You'll be working within our Corporate Marketing division, collaborating with various business units including Studio Entertainment, Media Networks, and Consumer Products. This cross-functional exposure will give you a comprehensive understanding of how different segments of the organization work together to deliver seamless customer experiences.
Key Responsibilities
- Email Campaign Support: Assist Marketing Managers in the development, design coordination, and scheduling of email marketing campaigns. This includes audience segmentation, campaign timing, and performance tracking to ensure maximum engagement and ROI.
- Cross-Functional Collaboration: Partner with different business units to gather, prepare, and exchange creative assets for campaign execution. You'll serve as a liaison between creative teams and marketing managers to ensure deliverables meet campaign specifications.
- Reporting & Analysis: Create outreach reports and analyze campaign performance data to provide actionable insights. You'll learn to interpret key metrics and translate findings into recommendations for future campaigns.
- Creative Development: Use Adobe Dreamweaver and Photoshop to develop email marketing creatives and prepare assets for campaign deployment. You'll gain proficiency in industry-standard tools used by marketing professionals worldwide.
- Quality Assurance: Assist with monitoring CRM testing, campaign quality assurance, and provide insights into campaign performance based on execution data. Attention to detail is crucial in ensuring campaigns launch successfully.
- Social Media Engagement: Support social media customer support initiatives by responding to customer inquiries, monitoring brand mentions, and helping maintain a positive online community presence.
- Database Management: Assist with database maintenance and basic queries to support targeted marketing initiatives.
What We're Looking For
We seeking candidates who bring enthusiasm, energy, and a genuine desire to learn about the digital marketing industry. The ideal candidate will thrive in a fast-paced, evolving environment and be ready to take on new challenges with creativity and adaptability.
Required Qualifications & Skills
- Strong passion for digital marketing and eagerness to learn about CRM and data-driven marketing
- Intermediate to advanced proficiency in HTML coding
- Moderate to proficient user of Adobe Photoshop
- Solid understanding of digital marketing platforms including social media, email marketing, or paid search
- Basic to intermediate knowledge of data analysis and analytics tools
- Ability to be flexible, resourceful, and thrive in a fast-paced, changing environment
- Strong organizational and multitasking skills with exceptional attention to detail
- Excellent ability to work with cross-functional teams and collaborate effectively with colleagues at all levels
- Capacity to work independently and be a self-starter with flexibility and adaptability
- Strong customer service and communication skills, both written and verbal
- Currently enrolled in or recently graduated (within the last 6 months) from an accredited college/university pursuing a degree in Marketing, Digital Marketing, Business, Communications, or a closely related field
- Be at least 18 years old
- Have unrestricted work authorization
Preferred Qualifications
- Background in Digital Marketing with project management experience
- Experience with reporting tools such as Advanced Excel or Tableau
- Familiarity with email marketing platforms (e.g., Mailchimp, Constant Contact, Salesforce Marketing Cloud)
- Basic knowledge of databases and query languages (e.g., SQL, Oracle)
- Experience with other Adobe Creative Suite applications (e.g., Adobe XD, Adobe Illustrator)
- Previous internship experience in marketing, advertising, or related fields
- Understanding of marketing automation and customer journey mapping
Career Growth & Learning Opportunities
At arenaflex, we invest in our people and their professional development. This position offers an exceptional learning curve where you'll gain exposure to:
- Real-world digital marketing campaigns that reach global audiences
- Data-driven decision making and analytics
- Industry-standard tools including Adobe Creative Suite and email marketing platforms
- Cross-functional collaboration with diverse teams across the organization
- Mentorship from experienced marketing professionals
- Potential pathways to permanent positions within the organization upon successful completion of the program
This role serves as an excellent foundation for a career in digital marketing, brand management, data analytics, or customer experience. You'll develop transferable skills that are highly valued across industries and positions you for long-term success in the marketing field.
Work Environment & Culture
arenaflex fosters a collaborative, inclusive, and innovative work culture where ideas and decisions from all individuals help us grow, improve, and create meaningful experiences. We believe in the power of diverse perspectives and encourage creativity and innovation in everything we do.
Our Burbank, California location offers a vibrant work environment with access to state-of-the-art facilities and resources. You'll be part of a team that values work-life balance, continuous learning, and professional growth.
Compensation & Benefits
We offer competitive compensation and a comprehensive benefits package designed to support your well-being and financial security:
- Hourly Rate: $21.70 per hour (for this position in California)
- Health Benefits: Medical, dental, and vision coverage
- Financial Benefits: 401(k) retirement savings plan with company matching
- Paid Time Off: Generous vacation and personal days
- Professional Development: Training and development opportunities
- Employee Perks: Access to exclusive events, products, and discounts
- Wellness Programs: Resources to support your physical and mental health
Benefits eligibility is based on position level and employment status. Additional details about our comprehensive benefits package can be found on our careers website.
Additional Information
- Position Type: Full-Time (approximately 40 hours per week)
- Location: Burbank, CA
- Program Duration: This is a permanent full-time entry-level position
- Work Schedule: Standard business hours with flexibility as needed for campaign deadlines
- Note: Candidates must be willing to provide their own housing and reliable transportation to/from work
How to Apply
Ready to launch your career in digital marketing with arenaflex? Here's how to apply:
- Review the official notification carefully before applying
- Complete the online application form
- Attach the required documents:
- Resume/CV
- Cover letter highlighting your interest and qualifications
- Transcript(s) showing relevant coursework
- Electronic portfolio showcasing your marketing materials, Photoshop work, built websites, email templates, or similar projects (portfolio URL must be included on your resume)
- Submit your application
Important: An electronic online portfolio is required as part of the application process. This portfolio should include a URL link on your resume and should showcase any marketing materials, Photoshop work, websites you've built, email templates, or related creative projects.
Equal Opportunity Employer
arenaflex is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis protected by federal, state, or local law.
We encourage all job seekers including individuals with disabilities and veterans with disabilities to apply. If you have a disability and believe you need a reasonable accommodation to search for a job or apply for a position, please contact us to discuss your needs.
Join Our Team
Don't miss this incredible opportunity to start your career in digital marketing and CRM with an industry leader! At arenaflex, you'll be part of a team that's passionate about creating unforgettable experiences for audiences around the world. Apply today and take the first step toward an exciting and rewarding career!
We can't wait to see what you'll bring to our team. Apply now and become part of the arenaflex family!