Consumer Loan Processor

Affinity Federal Credit Union is seeking an experienced, results-oriented and service-focused individual to join their consumer lending team as a Consumer Loan Processor. The role involves funding direct loan applications, processing functions, and collaborating with the underwriting team to ensure efficient loan processing and closing.

Responsibilities

• Thoroughly and accurately process, finalize and book consumer loans
• Collecting and uploading documents. Ensure validity and accuracy of all supporting documentation required for each loan type
• Communicates loan decision and status to members. Obtains information concerning member’s loan needs by thoroughly reading Loan Origination System (LOS) notes and conditions and relaying all necessary action items to the member
• Ensures applications are completed in accordance with Affinity’s policies, procedures, and guidelines prior to funding
• Answer phones and delegate calls as necessary
• Processes and distributes mail
• Manages all processor status queues
• Provide support to underwriters, supervisor and manager on special projects as needed
• Builds and maintains member relationships
• Contacts members regarding their loan application decision, discusses member’s individual financial needs and cross-sells Affinity’s products and services to satisfy those needs
• Handles branch and call center related questions concerning members loan applications
• Maintains knowledge of all marketing promotions, products, services, policies and procedures

Skills

• 1-2 years of related experience preferred
• Financial institution experience preferred
• Ability to commute to Basking Ridge, NJ for 1 week per month
• Flexibility to work 1 Saturday per month is also required
• Thoroughly and accurately process, finalize and book consumer loans
• Collecting and uploading documents. Ensure validity and accuracy of all supporting documentation required for each loan type
• Communicates loan decision and status to members. Obtains information concerning member's loan needs by thoroughly reading Loan Origination System (LOS) notes and conditions and relaying all necessary action items to the member
• Ensures applications are completed in accordance with Affinity's policies, procedures, and guidelines prior to funding
• Answer phones and delegate calls as necessary
• Processes and distributes mail
• Manages all processor status queues
• Provide support to underwriters, supervisor and manager on special projects as needed
• Builds and maintains member relationships
• Contacts members regarding their loan application decision, discusses member's individual financial needs and cross-sells Affinity's products and services to satisfy those needs
• Handles branch and call center related questions concerning members loan applications
• Maintains knowledge of all marketing promotions, products, services, policies and procedures

Benefits

• Full medical/dental/prescription coverage
• 401(k) plan
• Profit sharing
• Generous paid time off
• Discounts on our products and services
• Earn paid time off for volunteering
• Extensive educational and developmental opportunities
• Access to our formal Tuition Assistance Program

Company Overview