Virtual Customer Success Manager

Location: Remote (Work From Home)

Work Hours: Full-Time | Flexible Schedule

About InsuraTec Services Group:

At InsuraTec Services Group, we help families protect their futures with life insurance solutions built on integrity, transparency, and heart. We're growing and looking for a Virtual Customer Success Manager to ensure our clients get the best possible support�from first contact to long-term service.

What You�ll Do:

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  Handle virtual client interactions from onboarding to ongoing support.

  
  


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  Provide personalized guidance to help clients understand and maintain their insurance coverage.

  
  


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  Use warm, qualified leads�no cold calling, no door-to-door sales.

  
  


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  Maintain accurate records, track performance, and contribute to client retention.

  
  


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  Collaborate with teammates to improve client experience and outcomes.

  
  


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  Stay current on products, systems, and compliance requirements.

  
  


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  If unlicensed, complete our self-paced, company-supported life insurance training program.

  
  

What You Bring:

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  No insurance experience needed�we provide full training.

  
  


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  Excellent communication skills with a focus on listening and problem-solving.

  
  


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  Ability to work independently and stay organized in a virtual environment.

  
  


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  A client-first mindset and strong follow-through.

  
  


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  Eagerness to learn, grow, and help others succeed.

  
  


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  A commitment to professionalism, empathy, and ethical standards.

  
  

What You�ll Get:

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  Commission-only pay with unlimited earning potential and monthly bonuses.

  
  


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  Flexible, full-time schedule � structure your day your way.

  
  


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  100% remote work � serve clients from anywhere.

  
  


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  Pre-qualified leads � focus on relationship-building, not prospecting.

  
  


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  A supportive team culture focused on mentorship and shared success.

  
  


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  Advancement opportunities into leadership and client management roles.

  
  

Take Ownership of Your Success:

If you�re motivated, dependable, and passionate about helping people, this role is a great fit. Join a company that puts people first�clients and team members alike�and build a career that�s meaningful and flexible.

We�re an Equal Opportunity Employer:

InsuraTec Services Group values diversity and welcomes individuals from all backgrounds. We�re committed to building a supportive, inclusive workplace.