About arenaflex

Welcome to arenaflex, where creativity meets cutting-edge technology in the world's most dynamic video-sharing platform. As a subsidiary of a global technology leader, arenaflex has transformed how billions of people discover, share, and connect through video content. From entertainment and education to news and personal storytelling, arenaflex empowers individuals and organizations to reach a global audience and share their unique narratives.

At arenaflex, we believe that everyone deserves a voice, and the world becomes a better place when we listen, share, and build community through our stories. We work together to enable everyone to express themselves, explore their passions, and connect with others across the globe. Operating at the intersection of state-of-the-art technology and limitless creativity, we move at the speed of culture with a shared purpose: to show people the world and help them see themselves in it.

Our Trust and Safety division plays a critical role in maintaining arenaflex as a safe, welcoming platform for creators, viewers, and partners worldwide. We are committed to making arenaflex a secure environment where people can express themselves freely, create content confidently, and engage with a global community without fear of harm or manipulation.

About the Role

Are you a strategic leader passionate about protecting users and maintaining the integrity of a global digital platform? arenaflex is seeking an experienced Senior Director, Global Head of Adversarial Abuse and Analytics to lead our Trust and Safety, Adversarial Abuse and Analytics team. This is a high-impact leadership position that sits at the heart of our commitment to user safety and platform integrity.

As the Senior Director, you will be responsible for managing all aspects of adversarial abuse prevention, including account takeovers, terminated user evasion, engagement manipulation, spam, and emerging threat vectors. You will lead two critical teams: the Adversarial Abuse team, responsible for early detection of emerging trends and operational enforcement, and the Business Analytics team, responsible for measuring abuse, interpreting data, generating insights, and producing transparency reports for governments and stakeholders worldwide.

This role requires occasional on-call availability on weekends and holidays on a rotational basis, reflecting our commitment to 24/7 platform safety.

Key Responsibilities

Strategic Leadership: Lead the Adversarial Abuse team responsible for identifying and removing bad actors attempting account takeovers, spam, engagement abuse, evasion of termination, and other malicious activities. Direct the Business Analytics team in generating insights, estimating uncaught violations, and publishing Transparency Reports for countries around the world.

Threat Anticipation: Understand, anticipate, and intelligently moderate risks from new and scaling industry trends, including emerging technologies such as generative AI that may be exploited by bad actors.

Policy Development Collaboration: Work closely with the Policy Development team to create policies using account, social, and content signals to characterize harmful behavior and establish clear guidelines for enforcement.

Operational Excellence: Deliver effective and efficient functional performance (quality, service levels) in a global team operating 24×7. Drive continuous improvement in detection capabilities and enforcement processes.

Team Development: Attract, retain, manage, and develop top talent. Build a high-performing team culture that embraces innovation, collaboration, and operational excellence.

Cross-Functional Partnership: Manage escalations with rapid turnaround times, provide data and content-driven insights, and implement solutions while building relationships with key cross-functional partners to help launch new products and policies that effectively prevent adversarial abuse.

Technical Collaboration: Partner with Product Management and Engineering to improve detection and tooling, work with Global Operations to manage scaled enforcement, and collaborate on building data infrastructure and machine learning models.

Essential Qualifications

Bachelor's degree or equivalent practical experience demonstrating quantitative and analytical capabilities.

Minimum 2 years of experience in risk management, fraud fighting at scale, and building/delivering analytical experiences that drive business decisions.

Minimum 2 years of experience working with engineering teams that build data infrastructure and machine learning models, demonstrating technical fluency and collaborative product development skills.

Minimum 2 years of experience leading teams with the ability to work non-standard work weeks as accelerations require, demonstrating flexibility and commitment to mission-critical objectives.

Demonstrated ability to work in a rapidly changing industry and manage ambiguity while minimizing uncertainty through quantitative insights.

Preferred Qualifications

Advanced degree in a related field such as analytics, engineering, data science, or business administration.

Minimum 2 years of experience with analysis of large datasets and anomaly detection, with demonstrated expertise in identifying patterns and trends in complex data environments.

Experience or demonstrated interest in anti-abuse activities, with familiarity of threat landscape evolution and mitigation strategies.

Proficiency in SQL/R/Matlab or similar analytical programming languages for data analysis and visualization.

Exceptional influencing and executive communication skills, with the ability to build relationships across functional boundaries and influence senior stakeholders.

Excellent business judgment, strategic and analytical skills, including the ability to use data to drive strategy and business action.

Experience managing global teams across multiple time zones and cultural contexts.

Skills and Competencies

Strategic Thinking: Ability to synthesize complex data into actionable insights and strategic recommendations that influence platform-wide policies and investments.

Leadership Excellence: Proven track record of building, managing, and developing high-performing teams in fast-paced, ambiguous environments.

Technical Acumen: Strong understanding of data infrastructure, machine learning concepts, and analytical methodologies to effectively collaborate with engineering and data science teams.

Communication Mastery: Exceptional written and verbal communication skills, with the ability to present complex findings to executive audiences and influence decision-making.

Operational Mindset: Experience managing 24/7 global operations with a focus on quality, efficiency, and continuous improvement.

Cross-Functional Collaboration: Ability to build and maintain productive relationships with partners across Product, Engineering, Operations, and Policy teams.

Adaptability: Comfortable operating in ambiguous situations and able to pivot quickly as threat landscapes evolve.

Career Growth and Development

At arenaflex, we invest in the growth and development of our employees. As the Senior Director of Adversarial Abuse and Analytics, you will have access to unparalleled opportunities for career advancement within one of the world's most innovative technology companies. You will work alongside industry-leading experts in trust and safety, data science, and platform operations, gaining invaluable experience in combating emerging digital threats at global scale.

This role offers exposure to senior leadership andBoard-level stakeholders, providing a platform to demonstrate strategic vision and operational excellence. You will develop expertise in cutting-edge machine learning technologies, data infrastructure design, and international policy frameworks while making a tangible impact on the safety of billions of users worldwide.

Our commitment to professional development includes comprehensive leadership training, conference attendance, and opportunities to collaborate with teams across the global organization. Whether you aspire to deepen your expertise in trust and safety or expand into broader platform operations roles, arenaflex supports your career journey with mentorship, resources, and challenging assignments that stretch your capabilities.

Work Environment and Culture

arenaflex offers a dynamic, collaborative work environment where creativity and innovation thrive. Our culture values diverse perspectives, psychological safety, and the freedom to experiment and learn from failure. We believe that the best ideas can come from anywhere, and we foster an environment where every team member feels empowered to contribute their unique insights and expertise.

Located in the heart of San Bruno, California, our campus offers state-of-the-art facilities, collaborative workspaces, and amenities designed to support your wellbeing and productivity. We embrace flexible work arrangements that enable our team members to do their best work while maintaining balance in their personal lives.

At arenaflex, we explore novel ideas, solve real problems, and have fun—all together. We encourage curiosity, celebrate diverse viewpoints, and maintain a positive outlook even when tackling the most challenging platform safety issues. Join a team that is passionate about making the internet a safer place while building products that inspire and entertain billions.

Compensation and Benefits

arenaflex offers competitive compensation packages that reflect the seniority and strategic importance of this role. Our comprehensive benefits package includes:

Industry-competitive salary with annual performance bonuses

Equity participation in our parent organization

Comprehensive health, dental, and vision insurance

Generous retirement savings plans with company matching

Paid parental leave for all family configurations

Wellness programs and fitness facility access

Professional development budget for training and conferences

Relocation assistance for qualifying candidates

Flexible PTO policy encouraging work-life balance

Annual sabbatical program for long-tenured employees

Why Join arenaflex?

This is a unique opportunity to make a meaningful impact on global digital safety while working with world-class colleagues in one of the most innovative companies in technology. As the Senior Director of Adversarial Abuse and Analytics, you will be at the forefront of protecting billions of users from emerging threats, shaping the future of online safety, and building trust in digital platforms.

If you are a strategic leader who thrives in ambiguous, fast-paced environments and is passionate about protecting users from harm, we want to hear from you. Join arenaflex and help us build a safer, more inclusive digital world where everyone can share their story and connect with others authentically.

Apply now to join the arenaflex team and make a difference in the lives of users around the globe.

Senior Director, Global Head of Adversarial Abuse and Analytics – Trust and Safety Leadership Role