Senior Data Scientist – Customer Testing Analytics & Experimentation

About arenaflex

At arenaflex, we set out to be a different kind of company—one that not only celebrates the rich traditions of our industry but also brings a genuine sense of connection to everything we do. We are renowned for developing exceptional leaders who share this passion and are guided by their commitment to serve others. arenaflex Remote Work From Home Jobs represent our commitment to flexibility and innovation in how we work.

Are you passionate about experimentation and uncovering insights that drive data-informed business decisions? Join arenaflex and be part of something greater.

Position Overview

As a Senior Data Scientist in the Customer Testing Analytics group at arenaflex, you will be an experimenter, utilizing arenaflex's rich data ecosystem to design and measure large-scale customer-level experiments and in-market tests to determine the business impact from our most critical initiatives. This expansive and dynamic role will see you developing and applying statistical modeling tools, techniques, and datasets to identify causal drivers of business impact. Your analysis will directly inform broader rollout strategies for our customer and retail digital programs.

This is a unique opportunity to influence arenaflex's most significant strategic innovations while working alongside talented professionals across technology, operations, and marketing.

Key Responsibilities

• Drive Strategic Innovation: Provide guidance and expertise to help business partners effectively measure and validate our most critical business hypotheses. Support the full scope of testing across the organization, from ideation and exploratory data analysis all the way through measurement of sales and transaction lift for initiatives at scale.
• Cross-Functional Collaboration: Partner with technology, operations, marketing, and external vendors to develop comprehensive learning plans, aligning program goals with specific and measurable partner, customer, and business insights.
• Complex Analytical Initiatives: Develop fit-for-purpose test versus control models and other descriptive and inferential analysis to determine the causal effect on sales, transactions, margin, and/or loyalty from specific interventions and inform go/no-go decisions.
• Data Preparation & Integration: Lead the data preparation of complex datasets and ensure accurate analysis setup. Be responsible for the extraction, manipulation, and integration of a wide variety of datasets including customer, transactional, and clickstream datasets. Collaborate across functional boundaries and navigate the complexities of our technology stack and integrations with external vendors.
• Compelling Data Storytelling: Work under consultative or self-initiated direction to produce meaningful visualizations and narratives to support testing recommendations. Present these stories both verbally and visually to varying levels of business partners, up to and including senior leadership.
• Methodology Leadership: Lead and evangelize the experimental methodology. Be a role model for test design and measurement, developing and spreading best practices across your business partners.
• Culture & Values: Model arenaflex's Mission and Values by bringing boldness, care, and collaboration to all interactions. Demonstrate these leadership principles for the team and provide mentorship and support to junior colleagues.

Essential Qualifications

• Bachelor's degree with quantitative emphasis in Statistics, Data Science, Mathematics, Operations Research, Computer Science, Economics, Marketing Analytics, or a related field


• 3+ years of experience in data analysis or a related field


• Strong data querying skills (SQL) and advanced proficiency in R or Python


• Experience processing data at scale via Spark (PySpark, SparkR, Scala, or Java) or other sources to generate business insights


• Proficiency with descriptive analysis and data visualization (ggplot2, seaborn, matplotlib, Tableau)


• Solid knowledge of A/B testing and inferential statistics (sample size determination/power analysis, hypothesis testing, regression, etc.)


• Experience with event tagging for web and mobile applications, using tools like Google Analytics, mParticle, and similar platforms to accurately collect and analyze clickstream data


• Strong collaboration instincts—desire and ability to work with partners to achieve the best outcome for the business


• Excellent communication, presentation, and storytelling skills. The role requires effective communication with colleagues, stakeholders, and leaders from diverse backgrounds


• Proven ability to handle multiple, time-sensitive projects and competing needs simultaneously to drive projects to completion with minimal guidance and high regard for details

Preferred Qualifications

• Knowledge of industry-standard A/B testing tools and technologies such as Google Optimize, Optimizely, Apptimize, etc.


• Familiarity with FICO Test and Learn software is strongly preferred


• Advanced degree (Master's or PhD) in a quantitative field


• Experience in retail, e-commerce, or consumer goods industries


• Knowledge of machine learning fundamentals and their application to business problems


• Experience with cloud-based data platforms (AWS, Azure, or Google Cloud)

Skills & Competencies Required for Success

• Analytical Thinking: Ability to translate complex business questions into analytical frameworks and derive actionable insights from data


• Statistical Expertise: Deep understanding of experimental design, causal inference, and statistical modeling techniques


• Technical Proficiency: Strong coding skills in Python or R, with the ability to manipulate large datasets efficiently


• Business Acumen: Understanding of key business metrics and how they relate to organizational goals


• Communication Skills: Ability to present technical findings to non-technical audiences in a clear, compelling manner


• Project Management: Strong organizational skills to manage multiple simultaneous projects and meet deadlines


• Collaborative Mindset: Working effectively across functional teams and building strong relationships with stakeholders

Career Growth Opportunities & Learning Benefits

At arenaflex, we believe in investing in our people and their professional development. As a Senior Data Scientist in our Customer Testing Analytics team, you will have access to:

• Exposure to cutting-edge experimentation methodologies and best practices


• Opportunities to influence high-impact business decisions across multiple domains


• Mentorship from senior leaders and experts in data science and experimentation


• Professional development resources, including conferences, training programs, and certifications


• Career advancement pathways into technical leadership or management roles


• Cross-functional rotation opportunities to broaden your experience across different business units


• Access to internal knowledge-sharing communities and working groups

Work Environment & Company Culture

arenaflex is committed to creating a diverse and inclusive workplace that embraces partners with varied backgrounds and experiences. We believe this diversity enables us to better meet our mission and values while serving customers throughout our global communities.

Our culture is built on boldness, care, and collaboration. We encourage curiosity and innovation, fostering an environment where new ideas are welcomed and experimentation is celebrated. As part of our team, you will work alongside talented professionals who are passionate about using data to drive meaningful business outcomes.

We offer flexible work arrangements including remote work options, allowing our team members to balance their professional and personal lives effectively.

Compensation & Benefits

We are proud to offer competitive compensation and comprehensive benefits, including:

• Annual salary range commensurate with experience and qualifications


• Hourly rate of $26.00 for this position


• Health, dental, and vision insurance coverage


• 401(k) retirement plan with company matching


• Paid time off and holidays


• Employee assistance program


• Tuition reimbursement for eligible professional development


• Stock options or equity participation programs


• Wellness programs and resources


• Employee discounts on arenaflex products and services

Join Our Team

Come be part of something greater. At arenaflex, we are transforming industries through innovative thinking and data-driven decision making. If you are ready to make an impact, grow your career, and work with a team that values excellence and integrity, we encourage you to apply today.

We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

arenaflex welcomes and encourages applications from minorities, women, LGBTQIA+ individuals, veterans, and people with disabilities.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local statutes. arenaflex is committed to offering reasonable accommodations to job applicants with disabilities.

Apply now to join the arenaflex team and help shape the future of customer experience through the power of experimentation and data science.