Sales Development Representative (SDR) – Client Care

Field Trip Health is a national private-pay mental health organization specializing in innovative treatments. They are seeking a Sales Development Representative (SDR) to support their inbound growth by converting leads into booked consultations through effective communication and follow-up.

Responsibilities

• Respond quickly to inbound leads via phone, email, and SMS
• Conduct structured discovery calls with prospective clients
• Educate clients on next steps and guide them toward booking consultations
• Handle common objections with confidence and empathy
• Maintain accurate CRM records and follow structured follow-up sequences
• Consistently hit activity and conversion targets
• Collaborate closely with senior client care and clinical teams

Skills

• 1–2 years of experience in sales, admissions, recruitment, or client conversion
• Comfortable making and receiving a high volume of calls
• Like structure, targets, and clear expectations
• Want to grow into a senior sales or account executive role
• Care about outcomes but understand healthcare requires professionalism and discretion
• French is considered a strong asset

Benefits

• Clear progression path into senior client care / account executive roles
• Structured onboarding, scripts, and coaching

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