[Remote] Dealer Program Coordinator

Note: The job is a remote job and is open to candidates in USA. MillerKnoll is dedicated to design for the good of humankind and is seeking a Dealer Program Coordinator. This role is responsible for managing dealer programs, supporting onboarding and development of dealer channel partners, and overseeing program logistics and engagement across North America.

Responsibilities

• Manage the day-to-day execution of assigned dealer programs, ensuring consistent, accurate, and timely delivery
• Support the rollout, administration, and ongoing maintenance of new and recurring dealer programs
• Work directly with dealer partners to support participation, understanding, and successful program engagement
• Partner cross-functionally to coordinate program activation activities, including training, communications, onboarding, and change management
• Develop and maintain program deliverables and communications, including presentations and dealer-facing materials, to support program rollout, marketing, and adoption
• Support dealer-facing learning, networking, and engagement activities aligned with assigned programs
• Serve as the subject matter expert on program operations, requirements, and execution details
• Drive program adoption and proficiency through strong operational support and stakeholder collaboration
• Monitor and coordinate program-related financial and administrative activities as required, including budget support and compliance with internal processes
• Manage workflows across teams by effectively influencing priorities, decisions, and execution related to dealer programs

Skills

• Bachelor's degree in business, management, or a related field, or equivalent professional experience
• General understanding of channel, partner, or distribution‑based business models
• Ability to work collaboratively across teams and influence stakeholders without direct authority
• Strong judgment, decision‑making, and problem‑solving skills
• Experience supporting organizational change and managing transitions from planning through execution
• Proficiency with program management, collaboration, and data tools, including Microsoft 365 applications (Excel and PowerPoint), Smartsheet, data visualization platforms (e.g., Tableau), and other databases or reporting systems
• Ability to balance operational execution with an understanding of broader program objectives
• Strong communication skills, including written, verbal, interpersonal, and presentation
• Financially literate with solid business acumen
• Ability to perform all essential functions of the position with or without reasonable accommodation
• West Michigan preferred

Benefits

• Medical
• Prescription Drug
• Dental
• Vision
• Health Savings Account
• Dependent Day Care Savings Account
• Life Insurance
• Disability and Other Insurance Plans
• Paid Time Off (including Vacation and Parental Leave)
• Holidays
• 401(k)
• Short/Long Term Disability

Company Overview