OPL Administrative Support

The California Department of Managed Health Care is responsible for ensuring health plan members have access to equitable and high-quality health care. The OPL Administrative Support role involves performing various clerical duties to support the Office of Plan Licensing, including processing orders, managing communications, and assisting with travel claims.

Responsibilities

• Process and log orders
• Record and transcribe meeting minutes
• Process Statement of Time Charges
• Leave request forms and timesheets
• Screen all incoming telephone calls
• Process mail
• Order supplies
• Schedule pre-filing and conference calls
• Prepare and process travel expense claims
• Work on special projects pertaining to the eFiling system

Skills

• Ability to organize and establish simultaneous workload priorities and work under pressure
• Exercise a high degree of initiative, flexibility, and confidentiality
• Ability to work independently, as well as cooperatively and effectively with others
• Ability to professionally communicate both orally and in writing
• Ability to reason well and use good judgment
• Dependable, punctual, and excellent attendance
• Proficient use of the following software programs: Microsoft Outlook, PowerPoint, Word, Excel and other database experience

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