Item Processing - Check Operations Associate - Req #578

COCC is an industry-leading fintech provider delivering innovative technology solutions. They are seeking a Check Operations Associate to process electronic files for clients accurately and timely, while ensuring service level expectations are met.

Responsibilities

• Process electronic files for clients in an accurate and timely manner
• Prepare and balance cash letters, transit deposits daily, and return files within established SLAs for each FI
• Input and verify totals for each FI to the cash letters
• Prepare cash letters for delivery to designated destinations
• Email balancing information, adjustments, and reports to FIs
• Perform re entry of rejected MICR line data and images, research functions, and exceptions handling
• Communicate issues to Client Services Payment Support for escalation
• Complete EARNS notification when assigned
• Identify all return items of five thousand dollars and over by FI
• Process adjustments related to return items including encoding errors and incorrect institutions

Skills

• High school diploma or GED required
• Ability to work accurately with electronic files, data entry, and balancing tasks
• Strong attention to detail and comfort following established procedures
• Prior banking experience preferred
• Experience performing detailed, time sensitive processing tasks
• Microsoft Office product experience, especially Excel skills

Benefits

• Hybrid schedules and ample paid time off supporting work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
• Generous PTO, benefits, and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition reimbursement
• One on one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

Company Overview