Insurance Associate

BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. They are looking for an Insurance Associate to support the fleet team and deliver exceptional service to commercial clients through accurate documentation and record management.

Responsibilities

• Process daily batching and deposits
• Maintain organized filing systems (digital and physical)
• Prepare and manage monthly fleet expiry folders
• Assist with year-end processes, including preparing files for storage and printing certificates for ICBC submissions
• Maintain accurate and up-to-date files for commercial fleet clients
• Create and maintain vehicle report schedules
• Set calendar reminders for monthly fleet renewals
• Prepare documentation packages, including binders and labeled PDFs (ICBC and client copies)
• Distribute monthly payment plan documents via DocuSign and monitor for timely completion
• Manage inventory, stock orders, returns, and transfers between agency locations
• Oversee courier shipments, including ordering, receiving, and distribution
• Conduct monthly POS checks
• Maintain organized stockroom and storage areas
• Provide administrative assistance to the fleet team as required
• Support special projects and other duties as assigned

Skills

• Previous administrative experience, preferably in an insurance or professional office environment
• Working knowledge of Microsoft Office (Outlook, Word, Excel)
• Strong computer literacy and ability to learn brokerage systems
• Excellent organizational skills with the ability to prioritize and manage multiple tasks
• Strong written and verbal communication skills
• Detail-oriented with a high level of accuracy
• Team-oriented, proactive, and resourceful

Benefits

• Generous medical and dental coverage
• Telemedicine
• Employee and family assistance program
• Retirement and savings programs
• Work life balance with our hybrid work program
• Wellness allowance
• Year-round social activities and events

Company Overview