**Experienced Customer Service Representative / Sales Professional – Home Refinancing and Real Estate Solutions**

At arenaflex, we're dedicated to connecting with our clients and their customers by providing exceptional experiences through our talented team members. As a Remote Customer Service Representative / Sales Professional, you'll play a vital role in assisting customers with home refinancing and real estate transactions, while promoting and selling our services to meet and exceed sales goals.

• *About arenaflex**

arenaflex is a dynamic and innovative company that prides itself on its ability to connect with clients and customers through personalized service and tailored solutions. Our mission is to empower our team members to deliver outstanding experiences, foster growth, and promote a fun, family-oriented work environment that encourages success. If you're passionate about sales, customer service, and making a difference, we invite you to join our team and be part of our mission to connect with our clients and customers.

• *Key Responsibilities**

As a Remote Customer Service Representative / Sales Professional, you'll be responsible for:

• Providing exceptional customer experiences through inbound and outbound sales interactions
• Effectively promoting and selling home refinancing and real estate services to meet and exceed sales goals
• Overcoming customer reluctance and objections to achieve successful sales outcomes
• Communicating effectively with customers through phone, email, and chat
• Navigating multiple computer systems to access customer information and sales tools
• Meeting and exceeding self-set sales goals and performance metrics
• Collaborating with internal teams to resolve customer issues and provide solutions

• *Perks and Benefits**

• **Competitive Pay**: Earn $12.50 per hour, with opportunities for automatic raises every 6 months
• **Flexible Work Schedule**: Enjoy a day shift schedule with the option to work weekends
• **Work from Home**: Take advantage of our 100% remote work environment and work from the comfort of your own home
• **Advancement Opportunities**: Fast-track your career with our huge advancement opportunities and professional development assistance
• **Monthly Awards Programs**: Recognize and reward your achievements with our monthly awards programs
• **Ongoing Referral Bonus Incentives**: Earn bonuses for referring friends and family to join our team
• **Fun Work Environment**: Enjoy a fun, family-oriented work environment that fosters success and growth

• *Requirements**

To be considered for this role, you'll need to meet the following requirements:

• **High Level of Professionalism**: Demonstrate a high level of professionalism, honesty, and drive, with a passion to excel
• **Excellent Communication Skills**: Possess excellent communication, problem-solving skills, time management, organization, and multi-tasking abilities
• **Comfortable Working on the Phone**: Be comfortable working on the phone with customers in a high-volume call center environment
• **Ability to Listen and Provide Assistance**: Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales
• **Technical Requirements**: Meet the technical requirements for working remotely, including:
+ Hard Wired Internet / No WiFi+ Agent Provided Equipment+ Manufacture date no later than 5 years from today+ Windows 10+ Operating System+ 25GB+ Available Disk Space+ 2.4GHz+ Quad Core Processor+ 8GB+ Ram+ Dual 19”+ Monitors (Preferred)+ Internet 10Mbps Download / 5Mbps Upload Minimum (http://speed.tlcassociates.com/)+ USB Computer Headset with mute button – Cannot be wireless+ Mouse+ Keyboard+ Desk/Chair+ Secure room with no outside sound+ Monitor screens not visible from outside window

• *Equal Opportunity Employer**

arenaflex is an equal opportunity employer. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

• *Benefits**

• **Dental Insurance**: Enjoy comprehensive dental insurance coverage
• **Health Insurance**: Receive comprehensive health insurance coverage
• **Paid Time Off**: Take advantage of paid time off to recharge and relax
• **Vision Insurance**: Enjoy comprehensive vision insurance coverage
• **Work from Home**: Take advantage of our 100% remote work environment and work from the comfort of your own home

• *Schedule**

• **8-Hour Shift**: Enjoy a standard 8-hour shift schedule with the option to work weekends

• *Application Question(s)**

• Can you provide your own equipment, pass a background and credit check, and are you able to work on Saturdays?

• *Work Location**

• **Remote**: Work from the comfort of your own home with our 100% remote work environment

• *Apply Now**

If you're passionate about sales, customer service, and making a difference, we invite you to apply for this exciting opportunity to join our team at arenaflex. Click the link below to register your interest and take the first step towards a rewarding career with our company.