Experienced Customer Service and Sales Representative – Work from Home/Hybrid Office Opportunity in Rexburg, ID

Posted 2026-05-05

Remote, USA Full-time Immediate Start

At arenaflex, we're dedicated to providing exceptional credit union services to our members, and we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. This is an exciting opportunity to work from home or in our hybrid office in Rexburg, ID, with a flexible schedule that allows you to balance your work and personal life.

*Why Join arenaflex?**

At arenaflex, we're committed to creating a supportive and collaborative work environment that fosters career growth and advancement. Our team is passionate about delivering exceptional service to our members, and we're looking for someone who shares our values and is eager to make a positive impact.

Here are just a few reasons why you'll love working at arenaflex:

**Career Advancement Opportunities**: We're committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
**Flexible Work Options**: Enjoy the flexibility of working from home or in our hybrid office, with a schedule that suits your needs.
**Supportive Work Environment**: Our team is dedicated to supporting each other and providing exceptional service to our members.
**Make a Positive Impact**: As a Customer Service and Sales Representative, you'll have the opportunity to make a real difference in the lives of our members, helping them achieve their financial goals and build strong relationships with our credit union.
**Ongoing Training and Certification**: We're committed to helping our employees develop their skills and knowledge, with ongoing training and certification opportunities.

*What to Expect (Job Responsibilities)**

As a Customer Service and Sales Representative at arenaflex, you'll be responsible for:

**Answering Incoming Phone Calls**: Respond to incoming phone calls from members, resolving their inquiries and ensuring quality service.
**Cross-Selling Credit Union Products and Services**: Identify opportunities to enhance member relationships by cross-selling credit union products and services.
**Assisting Members with Automated Services**: Help members navigate our automated services, ensuring they have the support they need to manage their accounts.
**Complying with Regulations and Completing Account Transactions**: Complete account transactions efficiently and in compliance with regulations.
**Training Other Service Center Employees**: Share your knowledge and expertise with other service center employees, helping to ensure a seamless and high-quality service experience.

*What is Required (Qualifications)**

To be successful in this role, you'll need:

**Minimum Educational Requirement**: A High School Diploma or equivalent.
**Related Experience**: One to twelve months of related experience, including call center or branch experience.
**MSR Certification**: Must be MSR Certified or complete Certification within 3 months of hire.
**Basic Computer Operating Skills**: Proficiency in basic computer operating skills and intermediate proficiency in Microsoft Office.
**Effective Communication Skills**: Ability to communicate patiently and courteously with members.

*How to Stand Out (Preferred Qualifications)**

If you have:

**Previous Experience with Symitar and 10-Key**: We'd love to hear from you!
**High-Speed Typing Skills**: Ability to type a minimum of 35 words per minute.
**Familiarity with Credit Union Policies and Procedures**: You'll be well-equipped to hit the ground running.

*About arenaflex**

At arenaflex, we're dedicated to providing exceptional credit union services to our members. We're a dynamic and growing organization, committed to creating a supportive and collaborative work environment that fosters career growth and advancement.

*Work Environment and Company Culture**

Our hybrid office in Rexburg, ID, offers a comfortable and productive work environment, with flexible work options and a supportive team. We're committed to creating a culture that values diversity, equity, and inclusion, and we're passionate about delivering exceptional service to our members.

*Compensation, Perks, and Benefits**

We offer a competitive compensation package, including:

**Competitive Salary**: A salary that reflects your skills and experience.
**Benefits**: A comprehensive benefits package, including health, dental, and vision insurance.
**Paid Time Off**: Generous paid time off, including vacation, sick leave, and holidays.
**Professional Development Opportunities**: Ongoing training and certification opportunities to help you grow and develop your career.

*How to Apply**

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information].

*Equal Opportunity Employer**

arenaflex is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from all qualified candidates, and we're dedicated to fostering a culture that values diversity, equity, and inclusion.

*Talentify Partnership**

arenaflex is proud to partner with Talentify, a leading recruitment platform that prioritizes candidate privacy and champions equal-opportunity employment. If you have any concerns or questions about our hiring process, please don't hesitate to reach out to Talentify.