FacilityOS is focused on building a modern revenue engine powered by clean data and smart automation. They are seeking a Revenue Operations Analyst to maintain and enhance their go-to-market systems, ensuring data integrity and supporting various teams with reporting and operational processes.
Responsibilities
- Support day-to-day administration of Salesforce, including field updates, user support, basic automations, page layouts, and dashboards
- Process and manage ad hoc system updates across Accounts, Opportunities, Quotes, Contracts, Leads, Campaigns, and related objects
- Ensure Salesforce and connected systems (HubSpot, Gainsight, Gong, Salesloft, Pendo, etc.) remain aligned and accurately reflect the customer lifecycle
- Assist in maintaining clear documentation of system configurations, processes, and data definitions
- Maintain high standards of data hygiene and governance across all GTM systems to ensure accuracy and consistency
- Monitor data quality and proactively identify gaps, inconsistencies, or process breakdowns
- Build and maintain reports and dashboards to support teams across the org (Sales, Marketing, CX, Finance, Product)
- Fulfill recurring and ad hoc reporting requests to support day-to-day business decisions
- Support forecasting and performance tracking by ensuring underlying data is reliable and structured
- Partner with Sales, Marketing, and CX teams to support updates and improvements to GTM processes
- Help enforce consistent use of Salesforce and related tools to ensure clean pipeline and customer data
- Contribute to process documentation and internal training materials
- Support system enhancements and tool implementations as needed
Skills
- 1–2 years of experience in Revenue Operations, Sales Operations, Business Systems, or a related analytical role (SaaS or technology environment preferred)
- Hands-on experience working within Salesforce (reporting, fields, basic automation, dashboards)
- Strong comfort working with data, including reporting, data validation, and basic data cleanup
- A detail-oriented mindset with a strong sense of ownership over data quality and accuracy
- Ability to manage multiple requests and prioritize effectively in a fast-paced environment
- Clear communication skills and the ability to work cross-functionally with both technical and non-technical stakeholders
- A proactive, organized approach with a desire to build and maintain clean, scalable systems
- Salesforce Admin certification is a plus but not required
- Familiarity with Salesforce CPQ would be a significant advantage
- Familiarity with GTM tools such as HubSpot, Gainsight, Gong, Pendo, Salesloft, or similar platforms
Company Overview
FacilityOS is a global leader in facility, asset, and visitor management. It was founded in 2013, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://ilobby.com.