Fairstone Bank is a leading alternative lending bank in Canada, providing innovative financial solutions. They are seeking a Representative for Payment Processing to manage account processing tasks, provide customer service, and support various payment functions within a dynamic team environment.
Responsibilities
- Manage, update and action account processing for various administrative tasks including but not limited to, payment processing and exception, Batch processing, cheque disbursement and preparation, daily cash drawer management
- Reconcile historical accounts and perform reapplication/re-amortization functions
- Resolves complex problems under limited supervision
- Provide superior customer service to both internal and external customers
- Support an expansive array of products/services
- Demonstrate technical/administrative expertise
- Apply specialized functional area skills and basic knowledge of payment processing functions
- Understands how duties relate with others in the team/unit and how the unit integrates to support the larger organization
- Other related duties as assigned
Skills
- High school Diploma (or equivalent)
- 1 – 2 years directly related experience in payment processing and or administrative functions
- Demonstrated excellent communication skills (oral and written), basic math, problem solving and negotiation skills
- Energetic, focused and detail oriented with the ability to work proactively as part of a team
- Strong working knowledge of MS products (Excel, Word and Access)
- Excellent analytical and decision-making skills
- Ability to work in a time-sensitive, high volume environment
- Must be available Monday to Friday between 8AM to 8PM, some Saturdays during Month-end
Benefits
- Employee engagement activities
- Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
- Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
- On-Site Fitness: Gym access at our London and Montreal offices.
- Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
- Family Support: Parental leave top-up program to help you during life’s big moments.
- Community Impact: One paid volunteer day to give back to causes that matter to you.
Company Overview
Fairstone Bank is a non-bank provider of responsible lending solutions for near-prime and non-prime borrowers. It was founded in 1923, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is https://www.fairstone.ca.