Note: The job is a remote job and is open to candidates in USA. Synmatch AI is a leading AI Agent platform company revolutionizing engineering workflows. They are seeking a Business Development Representative focused on growing and expanding their existing customer base through strategic cross-sell and upsell opportunities.
Responsibilities
- Identify, qualify, and drive cross-sell and upsell opportunities within the existing customer base
- Partner closely with Account Executives and Customer Success to plan and execute expansion strategies
- Learn how customers use the platform today, what challenges they face, and where additional AI agents or features create value
- Clearly explain new features, modules, and use cases — always tying them back to customer outcomes and business impact
- Build and manage an expansion pipeline, from opportunity identification to deal support and close
- Share insights from customer conversations with Product and GTM teams to help shape future features and positioning
Skills
- You resonate with strong Core Values - they're central to how the team works
- You have solid and proven experience in outbound activities in B2B SaaS environment
- You can showcase your track record with convincing results (e.g. overachieving quota for multiple quarters)
- You are able to pitch complex technical solutions (bonus if you have experience in AI, CAD, CAE, or engineering automation)
- You handle rejections and iterate quickly, you are resilient with a growth mindset
- You know CRM systems, cold outreach tools, and LinkedIn prospecting (e.g. Salesforce, Clay, Sales Navigator, Aircall)
- You enjoy hunting for opportunities!
Benefits
- Flexible working: you decide when & where to work (as long as you have US residency).
- Flexible public holidays: swap days off according to your values and beliefs!
- Home office setup support + access to office in Bremen, or co-working space in Boston.
- Personal development budget of $2,500 with opportunities to grow together with the company.
- Unlimited vacation days - they trust all team members to decide what's best for them and the company.
- Mental health support through access to wellness platforms.
- Health insurance and 401(k) savings plan support.
- Regular team events, virtual coffee breaks, and spontaneous afterworks.
- Company-wide off-sites in Germany twice a year!
Company Overview
At Synmatch AI, we believe the future of hiring is global, fast, and fair. Talent exists everywhere, but opportunity does not. It was founded in 2025, and is headquartered in Berlin, BE, DE, with a workforce of 2-10 employees. Its website is https://www.synmatch.ai/.