Nationwide is a Fortune 100 company that delivers extraordinary care to help individuals and businesses prepare for and protect their future. The Licensing Representative will act as a licensing subject matter expert, ensuring compliance and timely execution of producer appointments and terminations while facilitating communication between the NSI team and NF Licensing.
Responsibilities
- Act as the licensing subject matter expert for appointment and termination processes, providing guidance to NSI and related stakeholders on state regulations, internal policies, and system requirements
- Serve as the primary liaison between NSI and NF Licensing, facilitating clear communication, issue resolution, and process alignment related to licensing appointments and terminations
- Ensure appointments are executed in accordance with state insurance regulations, company policies, and carrier requirements
- Accurately update licensing systems to reflect appointment status changes, terminations, reinstatements, and related record updates
- Coordinate and reconcile appointment data across systems to ensure consistency, accuracy, and audit readiness
- Communicate status updates, issues, and resolutions effectively with NSI and other internal stakeholders
- Support periodic audits, reconciliations, and reporting related to appointments and terminations
- Maintain detailed documentation to ensure traceability and compliance with regulatory and operational standards
- Reviews and processes applications, registrations, and/or appointments and maintenance requests consistent with approved standards and practices accurately and in a timely manner; and for multiple distribution channels
- Implements customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies
- Maintains and updates regulatory related information, files across multiple distribution channels
- Maintains databases and related background information and files for assigned states, operation, and/or distribution channel
- Receives incoming calls and requests from internal and external customers and responds in a manner that provides an outstanding customer experience
- Advises and educates customers on the licensing requirements and registration process, furnishing materials, and submitting forms and fees to state department of insurance and/or other regulatory agencies
- Assists in reviewing, analyzing and interpreting licensing laws and regulations
- Interacts with customers to resolve not in good order issues
- Serves as liaison between licensing and key internal and external customers in regards to license issues
- Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner
- Meets standards of work set for the business unit, including quality assurance goals
Skills
- High school diploma or comparable diploma required
- Typically, 1 year of licensing or related industry experience in licensing, registration, or in a technical position with the SEC, IRS, state insurance department, or compliance
- Developing knowledge of procedures related to license processing and regulatory requirements
- Familiarity with licensing terminology
- Ability to effectively operate a personal computer with related business and licensing software
- Familiarity with Microsoft 365 applications
- Oral and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies
- Ability to interpret and adhere to licensing regulations
- Industry related coursework preferred
- Depending on business unit supported, may be required to be fingerprinted, pass an FBI background check and be associated with Nationwide Securities, LLC as a non-registered individual if not already FINRA registered
Benefits
- Medical/dental/vision
- Life insurance
- Short and long term disability coverage
- Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
- Nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
- And more.
Company Overview
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. It was founded in 1925, and is headquartered in Columbus, Ohio, USA, with a workforce of 10001+ employees. Its website is http://nationwide.com.