With the right backing, people and businesses have the power to progress in incredible ways. When you join the arenaflex team, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you—with benefits, programs, and flexibility that support you personally and professionally.
At arenaflex, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.
Join the arenaflex team and let's lead the way together.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day—from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world-class, customer-first service. Find your place in service on the arenaflex team.
In this role, you'll be assisting customers with account and product inquiries via phone, as well as performing account maintenance on our arenaflex Business Line of Credit and a variety of Business Blueprint products. This servicing may be across Checking, Payment Accept, and Small Business Card products. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured customer card environment. Call volume can range on average from 80-100 calls a day.
Applicants will require a winning attitude, team player mindset, and demonstrated success in customer service. arenaflex has the best payment products in the world, and we are looking for the few individuals that possess the skills to serve the best customers in the world, ours.
As the face and voice of the arenaflex brand, you will make a meaningful difference in the lives of our customers and grow your career whilst delivering extraordinary customer service.
If you possess the below experience, skills, and share our values of providing remarkable experience for customers, then we look forward to receiving your application and speaking with you soon.
The hours of operation will fall within a 24/7 environment. After the 30-day training commitment, shift hours will be made available. We understand the importance of work-life balance and will work with you to find a schedule that meets your needs while serving our customers during peak hours.
Salary Range: $20.00 to $22.75 hourly plus bonus and comprehensive benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Our benefits include:
For a full list of arenaflex benefits, visit our Colleague Benefits Site.
At arenaflex, we believe in investing in our people. As a Customer Care Professional, you'll have access to comprehensive training programs that will develop your skills in financial services, customer relationship management, and leadership. We promote from within and provide clear pathways for advancement based on performance and career aspirations.
You'll work with industry-leading tools and technologies, gaining hands-on experience with our proprietary systems that serve millions of customers worldwide. This role serves as an excellent foundation for future career opportunities in:
arenaflex is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have arenaflex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Employment eligibility to work with arenaflex in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If you're ready to make a meaningful difference in the lives of our customers while building a rewarding career, we invite you to apply. We're looking for passionate individuals who share our commitment to exceptional customer service and want to be part of something bigger than themselves.
At arenaflex, you'll find more than just a job—you'll find a community that supports your growth, celebrates your achievements, and empowers you to reach your full potential. Apply now and let's lead the way together!