About arenaflex
Welcome to arenaflex, where we believe that everyday life should be filled with moments of joy and convenience for every family. Our vision is to create a shopping experience that delight our guests and make their daily routines easier and more enjoyable. We bring this vision to life through our strong values and vibrant culture, where teamwork, guest satisfaction, and operational excellence are at the heart of everything we do.
At arenaflex, we understand that our greatest asset is our people. That's why we're committed to providing our team members with meaningful experiences that help them build skills for their careers and grow both personally and professionally. We believe in investing in our employees, offering them the training, development opportunities, and support they need to succeed. When you join arenaflex, you're not just getting a job – you're becoming part of a family that values innovation, inclusivity, and exceptional guest service.
Our culture is built on the foundation of treating every guest and team member with respect and dignity. We take pride in creating an environment where diverse perspectives are welcomed, where hard work is recognized, and where everyone has the opportunity to thrive. Whether you're just starting your career or looking to take the next step in your professional journey, arenaflex offers a world of possibilities.
About Food and Refreshment
The Food and Refreshment department is the heartbeat of our store operations, ensuring that every guest who walks through our doors experiences the highest level of service and finds fresh, high-quality products they can trust. This team is responsible for maintaining consistent guest experiences by ensuring that all food items are fresh, properly stocked, accurately priced, and meets our rigorous quality standards.
Our Food and Refreshment specialists are experts in operations, processes, and efficiency. They drive our food and food service operations including product replenishment, inventory accuracy, sanitation, presentation, pricing, and promotional merchandising processes across all Food and Refreshment areas of the store. This role is critical to maintaining our reputation as a destination for quality food and excellent service.
As a Food Administration Group Leader at arenaflex, you will have the opportunity to develop valuable skills and experiences that will serve you throughout your career. This role provides:
- Comprehensive knowledge of guest service essentials and experience building a guest-first culture within your team
- In-depth understanding of Food and Refreshment business fundamentals including department sales trends, freshness and quality standards, inventory management, guest shopping patterns, and pricing and promotional strategies
- Skills in scheduling department daily and weekly responsibilities to support business needs and achieve sales goals
- Experience leading a team of hourly associates, including skills in meeting, developing, coaching, evaluating, and retaining talent
- Leadership experience in a fast-paced retail environment with significant guest interaction
- Exposure to brand standards and operations for our licensed food service partners
What You'll Do
As a Food Administration Group Leader at arenaflex, no two days will ever be the same, but a typical day will definitely include the following responsibilities:
Sales Leadership and Planning
- Analyze sales goals and develop plans to execute daily and weekly responsibilities that meet department and store sales goals and guest engagement objectives
- Plan food service promotions, markdowns, sales plans,分析了, promotions, and markdown responsibilities
- Create and manage work schedules that adapt to guest and business needs, including early morning, evening, overnight shifts, and weekends
- Monitor department performance and implement corrective actions as needed to drive results
Guest Service Excellence
- Model guest service principles by delivering a fresh and full department during all operating hours
- Develop specialists who can share product knowledge with guests confidently
- Demonstrate a service culture that prioritizes the guest service experience
- Model, train, and coach team members to meet service standards consistently
- Ensure every guest interaction leaves a positive, lasting impression
Operations and Sanitation
- Inspect Food Service back of house, production areas, dining spaces, and marketing spaces to ensure sanitation and proper stock levels
- Walk Food and Refreshment guidelines and Food Service schedules daily to assess needs and review reports to identify business gaps for follow-up
- Ensure proper execution of all food safety standards and cleaning schedules
- Maintain compliance with all health and safety regulations
- Verify and follow up on team member progress against department checklists and schedules
Brand Standards and Partnerships
- Lead your team to maintain and uphold all licensed brand standards and production specifications
- Foster productive relationships with brand district managers
- Attend required in-store planning sessions and meetings
- Follow up on key takeaways from brand partner visits
Inventory Management
- Ensure proper execution on all food safety guidelines and cleaning schedules
- Maintain accurate in-stocks by placing store-initiated orders according to best practices
- Follow proper cold inventory management procedures to ensure accurate recording of stock
- Make production quantity decisions with perfect timing to ensure freshness, in-stocks, sales, and profitability are achieved all day, every day
Team Development
- Anticipate and encourage team members to stay up-to-date on important trends and products
- Evaluate and recommend candidates for open positions and develop a guest-driven team
- Lead team onboarding and onboarding and close knowledge and skill gaps through training and experiences
- Establish clear goals and expectations and hold team members accountable to standards
- Complete all required training and certifications
Compliance and Safety
- Demonstrate a culture of ethical conduct, health, and compliance
- Lead team to work ethically and hold others accountable to this commitment
- Lead and create a safety-first culture by understanding how safety impacts your role and that of your team
- Identify and correct hazards and hold team accountable to working safely to protect themselves and others
- As a key carrier, follow all safety training and processes completely
Store Support
- Address store needs including emergencies and administrative visits
- Access all areas of the building to respond to guest or team member issues
- Support guest services such as backup cashier, order pickup, and drive-up services
- Maintain a compliance culture while executing those duties, such as compliance with government, state, and local regulations
- Perform any other duties as assigned based on business needs
What We're Looking For
We may be a great match if:
- Working in a fun and enthusiastic environment excites you… We work efficiently and collaboratively to deliver for our guests
- Providing service to our guests that makes them say "I LOVE arenaflex!" energizes you… That's why we love working at arenaflex
- Leading teams who are stocking, setting, and selling arenaflex product sounds like your thing… That's the core of what we do
- You're not looking for Monday through Friday work where you are at a computer all day… We are busy all day (especially on weekends), making it easy for the guest to feel welcomed, inspired, and rewarded
Essential Qualifications
The great news is we have amazing training that will help teach you everything you need to know to be a Food Administration Group Leader. However, there are a few skills you should have from the start:
- High school diploma or equivalent
- Previous retail experience preferred, but not required
- Strong interest and knowledge of the food service business
- Ability to lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage schedules and prioritize tasks independently
- Friendly and service-oriented demeanor
- Effective communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Regular attendance is essential
Additional Requirements
We want to make sure we're clear about a few additional essentials that we expect:
- Ability to access all areas of the building to respond to guest or team member issues
- Ability to interpret instructions, reports, and information
- Able to accurately handle register operations
- Ability to move up and down ladders
- Able to scan, handle, and move inventory efficiently and safely, including frequently lifting or moving product up to 40 pounds
- Ability to work in spaces where common allergens may be handled or present
Benefits and Perks
At arenaflex, we care about our teams and want to ensure you have everything you need to succeed both at work and in life. That's why we offer a comprehensive benefits package that includes:
- Health Insurance: Medical, dental, and vision insurance plans for full-time and part-time employees
- Retirement Savings: A company-matched 401(k) retirement savings plan to help employees save for the future
- Paid Time Off: Depending on position and grade, employees may receive time off for holidays, sick days, and vacations
- Employee Discounts: Great discounts on arenaflex purchases, which can be a significant savings, especially if you shop with us frequently
- Tuition Reimbursement: Financial assistance for employees who wish to continue their education
- Career Development: Numerous opportunities to grow within the company, including training programs and opportunities for advancement
- Flexible Hours: Depending on the job, there may be flexible working hours options
- Parental Leave: Maternity, paternity, and adoption leave to support workers with young families
Career Growth Opportunities
At arenaflex, we believe in promoting from within and providing our team members with clear pathways for career advancement. As a Food Administration Group Leader, you'll develop leadership skills, operational expertise, and business acumen that can open doors to various career paths within our organization. Whether you aspire to move into higher leadership roles, specialize in operations, or explore other departments, arenaflex supports your career goals with training programs, mentorship opportunities, and internal job postings.
Our Culture
We are committed to diversity, equity, and inclusion. We believe that our differences make us stronger and that everyone deserves to feel welcomed, valued, and respected. We demonstrate this commitment through continuous development, inclusive behaviors, and proactively managing bias. Our team members are encouraged to bring their authentic selves to work every day, knowing that they belong here.
At arenaflex, we also prioritize safety, ethics, and compliance in everything we do. We maintain the highest standards of integrity and expect all team members to do the same. Safety is not just a priority – it's a value that guides our decisions and actions every single day.
Join Our Team
If you're ready to take on an exciting leadership role in a fast-paced, dynamic environment, we want to hear from you! At arenaflex, you'll find more than just a job – you'll find a career where your contributions matter, where your growth is supported, and where you can make a real difference in the lives of our guests and your team members.
Apply today and become part of a team that values excellence, teamwork, and making every guest feel like family. We can't wait to see what you'll bring to arenaflex!
arenaflex is an equal opportunity employer. We will provide reasonable accommodations with the application process upon your request as needed to comply with applicable laws.