Who We Are
Nava is on a mission to #fixhealthcare. Nearly 160M Americans rely on their employers for healthcare — yet the system is broken, bloated, and dominated by incumbents who resist change. Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience.
Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country. We’re the first to combine brokerage know-how with proprietary tech like HQ: our AI-powered benefits platform, designed to help HR teams take control of renewals, simplify strategy, eliminate spreadsheet chaos, and empower employees to navigate their benefits with ease.
In a $50B industry hungry for change, Nava is built to win — lowering costs for employers, delighting employees, and reshaping how healthcare works for millions of Americans.
About the Role
We’re hiring a Benefits Analyst Contractor to join our BA Pod and support with a variety of project work across our Client Success team. This is a contract role (40 hours/week) with the potential for extension. The role is remote and can be based anywhere in the U.S.
This position will focus on tactical, behind-the-scenes project work. No direct client ownership or client-facing meetings. It’s a great opportunity for someone who thrives on detail-oriented work and is comfortable with a contractor setup.
What you’ll do
In this role, you’ll provide surge capacity and project support to help our team deliver exceptional client service. Key responsibilities include:
Build and maintain renewal workbooks, including spreadsheeting, data validation, and rate modeling
Support benchmarking, plan design analysis, and other financial and strategic projects
Draft benefit communications and compliance-related documentation (e.g., ERISA Wraps, SPDs, SBCs)
Prepare open enrollment materials, employee communications, and benefit overviews
Support eligibility and benefits administration workflows across systems such as UKG, Employee Navigator, Gusto, Rippling, Paylocity, and ADP
Execute core eligibility tasks including processing enrollments and terminations, troubleshooting system errors, ordering ID cards, and managing OE changes
Assist with audits, census builds, data gathering, and maintaining accuracy across ben admin systems
Prepare snapshots, legal notices, and other recurring client deliverables
Conduct peer reviews and quality checks to ensure accuracy and consistency across deliverables
Support ad hoc benefits projects across the team as needed
Who will thrive in this role
You enjoy structured project work and thrive in roles that require precision and attention to detail
You’re comfortable jumping between project work and high-volume operational tasks, and can maintain accuracy in both
You’re comfortable operating independently while managing multiple priorities
You like being the go-to person behind the scenes who helps power great work
You’re familiar with brokerage operations and benefits deliverables
What you’ll bring
3–10 years of experience in a benefits analyst, account manager or similar role within a benefits brokerage or consulting environment required
Familiarity with large group plans (100–5,000 MELs), California and New York market experience a plus
Strong Excel skills and the ability to work comfortably in Google Suite
Experience drafting benefits-related documents such as SPD/SBCs, ERISA Wraps, and enrollment materials in both languages
Understanding of financial structures such as fully insured, level-funded, self-funded, and captive plans
Professional fluency in Spanish and English (written and verbal) a plus
Detail-oriented mindset with a strong sense of ownership and follow-through
Availability to commit to 35-40 hour/week contract position
Contract Details
Duration: month to month, with potential for extension
Hours: 35-40 hours/week
Location: Fully remote, US-based
Status: Contractor (1099)
Pay Rate: $30–$40 per hour, depending on experience and qualifications
Interview Process
Our process is designed to be thoughtful, efficient, and give you a clear view into the role:
Introductory conversation with our Talent Ops team
Take-home technical assessment
Conversation with our Client Success leadership team
Reference checks
Final decision + offer!
Working at Nava
As a remote-first company, Nava is committed to building a dynamic and inclusive culture where you have the autonomy to thrive. You’ll be supported by cutting-edge technology, a collaborative team, and a shared mission to revolutionize healthcare.
Please note: The benefits below apply to full-time (W2) employees and are not included for contractor roles.
Benefits
Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health.
Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial.
Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage.
Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP)
Candidates from all backgrounds are encouraged to apply. We believe that solving America's healthcare problem requires leveraging America's greatest strength: our diversity. Healthcare affects everyone – and a team that includes people from all backgrounds and walks of life will be more effective at driving change than a homogeneous one. We are excited to build that kind of team at Nava.