Essential Duties and Responsibilities:
- Drive Sales Growth: Achieve and exceed sales goals by building and maintaining trusted relationships with existing physician accounts while supporting the overall growth of each practice.
- Account Development: Identify, qualify, and open new physician-owned accounts across multiple specialties, with a focus on dermatology and plastic surgery.
- Strategic Forecasting: Utilize ZO’s financial planning system to accurately forecast sales, track performance, and ensure consistency in business planning.
- Marketing Support: Plan, coordinate, and execute in-practice marketing programs, events, and training sessions to drive brand awareness and product adoption.
- Merchandising Excellence: Partner with accounts to optimize product placement, displays, and retail space to maximize visibility and sell-through.
- Education & Training: Provide ongoing product education and support to physicians and staff to ensure confidence in product knowledge and effective patient recommendations.
- Territory Management: Maintain a strong presence in the field through consistent visits, follow-up, and exceptional customer service.
- Brand Representation: Uphold ZO Skin Health’s brand standards and deliver a best-in-class experience to all customers and business partners.
- Stay up to date on the latest protocols through our unparalleled education for self and customer accounts, delivered through a range of blended learning opportunities.
- Partner with clinical skin-health experts in your territory, and with various other departments such as customer service, marketing, and business development, to ensure the needs of the customer are met on time and accurately.
- Coordinate, execute, and attend events for accounts to implement
- Attend trade shows/seminars when applicable
Knowledge, Skills & Abilities:
- 5+ years of outside sales experience in healthcare, aesthetics, skincare, pharmaceutical, or cosmetics, with a consistent track record of meeting or exceeding sales targets.
- Proven experience selling into physician-owned clinics using a consultative, solutions-based selling approach.
- Established and extensive network within the aesthetics/skincare / physician-dispensed channel, with the ability to quickly generate new, qualified accounts in an assigned territory.
- Strong business acumen: able to understand basic financials, read sales reports, and work with clinic owners to build their business
- Highly disciplined territory management skills, including call planning, routing, frequency/coverage expectations, and follow-up.
- Comfortable with CRM platforms (Salesforce or similar)
- Skilled in group education and training – confident leading in-clinic trainings, lunch-and-learns, and small events for physicians and staff.
- Strong organizational skills with the ability to manage a high volume of accounts, competing priorities, and frequent travel while working independently from a home office.
- Excellent communication and presentation skills – written, verbal, and in-person – with the ability to influence at the physician/owner level and motivate clinic staff.
- Collaborative, team player who partners effectively with customer service, marketing, training/education, operations, and other sales team members to resolve issues and support accounts.
- Comfortable in a fast-paced, high-growth environment with evolving processes; brings solutions, not just problems.
Work Environment: This position is primarily remote, with frequent travel required to visit physician offices and accounts within the assigned territory. The role involves regular in-person meetings, product trainings, and in-practice events. The ideal candidate is comfortable working independently, managing their schedule, and maintaining consistent communication with internal teams. A typical week may include a combination of virtual meetings, administrative tasks completed from a home office, and on-site visits to customer locations. Occasional evening or weekend events may be required based on business needs.