Virtual Primary Care RN/LPN

Company Description

Position Title: Virtual Primary Care RN/LPN
Department: Clinical Services

Reports To: Chief Medical Officer
FLSA Status: Exempt

Work Location: 100% Remote (Multi-State Licensure Preferred) Position Summary The Virtual Primary Care RN/LPN supports longitudinal, relationship-based patient care through a secure telehealth platform.

This role focuses on chronic disease management support, preventive care coordination, patient education, triage, and care navigation. The RN/LPN collaborates closely with physicians, advanced practice providers, and interdisciplinary team members to ensure high-quality, patient-centered virtual care delivery.

Core Responsibilities

Clinical Support & Care Coordination

· Conduct virtual intake assessments and clinical screening.

· Perform telephonic/video triage in accordance with clinical protocols.

· Support chronic disease management (HTN, DM, HLD, obesity, behavioral health conditions).

· Reinforce care plans and medication adherence.

· Coordinate referrals, labs, imaging, and follow-up care.

Patient Education & Engagement

· Provide virtual education regarding preventive screenings and wellness.

· Support remote patient monitoring workflows.

· Address patient questions regarding treatment plans.

· Promote patient activation and self-management.

Documentation & Compliance

· Maintain accurate EHR documentation.

· Ensure HIPAA compliance.

· Support quality and population health metrics.

Knowledge, Skills & Abilities (KSAs)
Knowledge

· Telehealth workflows and documentation standards.

· HIPAA and patient privacy regulations.

· Clinical protocols relevant to role scope.

· Chronic disease management standards.

· Preventive screening guidelines.

· Telehealth triage protocols.

· HIPAA and patient privacy regulations.

· Care coordination workflows in value-based models.

Skills

· Clear patient communication.

· Efficient EHR documentation.

· Time management and prioritization.

· Clinical triage and assessment.

· Motivational interviewing.

· Clear patient communication.

· Care coordination and follow-up tracking.

Abilities

· Ability to recognize and escalate clinical concerns.

· Ability to manage workload in virtual environment.

· Ability to adapt to evolving digital tools.

· Ability to manage panel-based patient populations

· Ability to identify care gaps.

· Ability to work independently in remote setting.

· Ability to escalate appropriately.

Education & Experience
• Active professional license (RN/LPN where applicable).
• Medical Assistant certification preferred for MA roles.
• 1–2+ years relevant clinical experience preferred.
• Telehealth experience preferred.

RN
• Active, unrestricted RN license.
• Associate or Bachelor’s degree in Nursing.
• 2+ years primary care, population health, or care coordination experience preferred.

LPN
• Active, unrestricted LPN license.
• 1–2+ years ambulatory or primary care experience preferred.

Telehealth experience preferred.Working Conditions
• 100% remote work environment.
• Prolonged computer use.
• Flexible scheduling including evenings/weekends as needed.
• Performance expectations tied to quality and productivity.
• Secure workspace and reliable high-speed internet required.

Additional Responsibilities

Responsibilities are representative and not exhaustive. Additional duties may be assigned to support patient care delivery, operational needs, and regulatory compliance, consistent with scope of practice.

Scope of Practice & Regulatory Compliance

All duties shall be performed in accordance with applicable state scope of practice laws, organizational policies, and federal and state regulatory requirements.