Technical Writer Sr – Remote in Sacramento, California area

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.Job Posting TitleTechnical Writer Sr – Remote in Sacramento, California areaJob DescriptionThe Senior Technical Writer is responsible for creating, editing, reviewing and publishing complex documentation. This position will coordinate, prioritize and implement writing and documentation projects including a rotating review and maintenance of existing documentation. This position will routinely collaborate with subject matter experts (SMEs), Trainers, Business Process Analysts and management in the development and production of necessary materials for new processes and plans.ResponsibilitiesDevelop a thorough knowledge of tools used at Prime to document the process and write user guides; tools may include, but are not limited to: Microsoft Office Suite, RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, and Prime Knowledge ResourcesWrite, edit, review and publish all documentation still in use on a regular rotation to ensure up to date information is communicated; update documentation on an ad hoc basis, communicating changes as neededCreate new documentation (i.e., standard operating procedures, desktop procedures, job aids, user guides, training materials, process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriatelyEnsure templates, design style and layout of documentation conform to department standardsCollaborate with SMEs, Trainers and Business Process Analysts to support accuracy in implementation documentation requirementsMentor and coach Technical Writers as they learn new techniques and gain more complex experience; lead the work of other Technical Writers on large work effortsOther duties as assignedMinimum QualificationsBachelor’s degree in English, Communications, Technical Writing, Education or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required5 years of work experience in technical or process specific documentationExperience with a web-based workflow management system (i.e., Confluence, SharePoint, JIRA)Must be eligible to work in the United States without need for work visa or residency sponsorshipAdditional QualificationsProficient in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and TeamsStrong writing and editing skillsStrong process and detail orientationStrong organization and prioritization skillsAbility to work independently and as part of a teamPBM experiencePreferred QualificationsEvery employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and proceduresEvery employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.Potential pay for this position ranges from $74,000.00 – $118,000.00 based on experience and skills.Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer.Positions will be posted for a minimum of five consecutive workdays.
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