Tech Lead- MSD (Microsoft Dynamics)

You will Join our Dynamics CRM Development team as a pivotal contributor to the Lead the full development and

support lifecycle. In this role, you will build & maintain innovative features for Dynamics CE Online,

collaborating closely with Developers, Product Managers, Solution Architects and Senior Stakeholders to

transform business needs into high-performing digital solutions.

Primary Responsibilities & Key Duties:

• Solution Design & Strategy: Lead Architecture and solution Design for Dynamics 365, Lead grooming

sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks

for every user story.

• Development: Execute end-to-end MS Dynamics CE implementations, including high-level

customizations, UI/form & plugins & workflows development, Power Automate development, Security

configuration, reporting/dashboards configuration and technical/business documentation.

• Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice,

and Power Pages.

• System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints,

while utilizing Visual Studio and source control for versioning.

• Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure

zero-friction operations and rapid defect resolution.

• Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating

with the architecture team to ensure designs meet all technical and business requirements.

• Leadership: Mentor Senior & Junior developers and ensure they know & follow the standards and best

practices.