Specialist, Marketing

Canon USA is seeking a Marketing Specialist to support their Customer Innovation Center. This role involves coordinating customer visits, enhancing branding standards, and collaborating with various departments to ensure operational excellence.

Responsibilities

• Coordinate and support all aspects of customer visits, including hosting C-level executives
• Manage visit logistics such as agendas, badges, catering, meeting rooms, and presentations
• Lead internal planning and strategy calls in preparation for customer visits
• Confirm all presenters are prepared and materials are finalized prior to each visit
• Ensure all equipment is fully operational and demonstration-ready
• Deliver product demonstrations for all PPS products to small and large audiences
• Partner with the Sample Team to ensure all demonstration materials are prepared and aligned with visit objectives
• Define, maintain, and enhance branding standards within the demonstration center
• Ensure all brochures, datasheets, samples, and visual materials comply with branding guidelines
• Identify opportunities to improve product messaging and enhance the overall customer experience
• Create monthly manager reports documenting customer engagement activity
• Collaborate cross-functionally with various internal departments to ensure seamless execution
• Manage meeting schedules effectively in a fast-paced environment

Skills

• Bachelor's degree in a relevant field or equivalent experience required
• 0-2 years of related professional experience
• Ability to multitask in a fast-paced environment
• Strong presentation skills with the ability to address large groups
• Professional, cordial demeanor with customers at all levels
• Highly organized, proactive, and detail-oriented
• Positive attitude and strong team player mindset
• Willingness to go above and beyond to meet and exceed customer expectations
• Must be legally authorized to work in the United States
• All applicants must reside in the United States at the time of hire
• Graphic Communications experience or degree preferred

Benefits

• Medical
• Dental
• Vision
• 401(k) Savings Plan
• Discretionary profit sharing
• Discretionary success sharing
• Educational assistance
• Recognition programs
• Vacation

Company Overview