Senior Account Executive (SaaS Customer Experience) – USA – Remote

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Senior Account Executive (SaaS Customer Experience) – USA – Remote

Location: Atlanta, GA 30319, United States

Job Description:

About the Role

We’re looking for a top performing,
quota crushing Account Executive to drive net new logo client sales. We are a high
growth Customer Experience SaaS platform company with a raving fan customer
base.

This is a true sales hunter role and ideal
for someone who thrives on building pipeline, owning complex sales cycles, and
winning strategic deals. You will be responsible for the full sales lifecycle, from
outbound prospecting through negotiating and closing net new client contracts.
Bringing a disciplined, metrics-driven sales approach grounded in the MEDDIC
framework.

    What You’ll Do
  • Own the Full Sales Cycle: Outbound Prospecting → Discovery → Demo
  • → Value Prop Building → Negotiating → Closing
  • Consistently generate a High
  • Quality, Diversified Sales Pipeline through strategic outbound effortsand creative prospecting
  • Lead a High Quality Discovery
  • process with customers that uncovers pain, quantifies impact, and alignsto business outcomes
  • Apply the MEDDIC framework
  • rigorously to qualify and advance sales opportunities
  • Build compelling, tailored Value
  • Propositions tied to measurable ROI and customer outcomes that justifytheir investment in our Customer Experience solution
  • Deliver Impactful Product Demonstrations
  • that connect capabilities to real customer challenges and desired businessoutcomes
  • Navigate complex buying
  • committees and engage with multi-threaded stakeholders
  • Accurately forecast sales pipeline
  • and revenue with strong deal hygiene
  • Negotiate and close contracts
  • while protecting pricing integrity and value
  • Partner cross functionally with
  • marketing, product, and customer success to drive deal success
  • *
    What “Great” LooksLike
  • You don’t wait for pipeline. You create it via a Distinct Bias
  • for sales activity.
  • You run discovery that customers say is “better than our internal
  • conversations”
  • You can clearly articulate Economic
  • Impact and ROI in every deal
  • You have strong command of Decision
  • Process, Decision Criteria, and Champions
  • You maintain High Win Rates
  • via disciplined qualification. Not by chasing every deal
  • You’re known for Closing Complex,
  • Multi-Stakeholder SaaS Solution Deals
  • *
    Required Experience
  • 5+ years of successful sales experience in B2B SaaS Sales,
  • preferably in Customer Experience, CX, or adjacent categories
  • Proven track record of exceeding
  • quota in a net new logo, hunter role
  • Deep expertise in the MEDDIC
  • (or MEDDPICC) framework and consistent application in live deals
  • Experience selling into Mid-Market
  • and/or Enterprise Organizations
  • Strong outbound prospecting
  • skills (cold calling, email, social selling)
  • Demonstrated ability to run a structured,
  • high-impact discovery process
  • Excellent storytelling and value
  • based selling capabilities
  • Experience managing 2-3 month
  • and 6–9 month Complex B2B Sales Cycles
  • *
    Core Competencies
  • Pipeline generation & territory ownership
  • Executive-level communication
  • Business case & ROI
  • development
  • Objection handling &
  • negotiation
  • Deal strategy &
  • multi-threading
  • Forecast accuracy & CRM
  • discipline
  • *
    Why Join Us
  • High impact role with direct influence on company growth
  • Strong product market fit in a mission critical category (Customer
  • Experience)
  • Performance driven culture with top
  • tier earning potential
  • Opportunity to work alongside elite
  • and innovative Customer Experience leadership
  • *
    Compensation
  • Competitive base + uncapped commission
  • Accelerators for overperformance
  • Equity participation (where applicable)
  • *

If you’re a consistent high performing MEDDIC-driven seller who thrives
in hunting and closing net new logo client deals, this is the sales opportunity
of a lifetime to earn more commissions than you ever have before. This sales
territory and opportunity is huge and untapped!

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