NC ORDER ENTRY SPECIALIST

What You’ll Do

• Accurately enter and review customer orders in a custom order‑entry system


• Validate measurements, dimensions, pricing, and specifications prior to production


• Interpret technical drawings and special ordering instructions


• Communicate with customers, sales, and internal manufacturing teams


• Proactively follow up on pending or incomplete orders


• Manage specialty and technical order requirements


• Issue credits and no‑charge orders according to company process


• Follow SOPs, quality standards, and 5S guidelines


• Support business needs, including regular mandatory overtime

What We’re Looking For

• Self‑starter who works independently and takes ownership of results


• High attention to detail—accuracy is critical


• Comfortable working with measurements, dimensions, and specifications


• Call‑center or customer‑facing experience in manufacturing, medical, or financial services


• Strong data entry and computer skills (Word, Excel, CRM/order systems)


• Clear written and verbal communication skills


• Ability to meet productivity standards (typing and 10‑key experience preferred)

Required Qualifications

• High school diploma or GED


• Minimum of 2 years of data entry, office or call center customer service experience


• Proficiency with MS office Products including Word, Excel, PowerPoint and Outlook and order entry systems


• Solid computer work experience with PC or Web based CRM applications and databases


• Customer facing communication experience


• Strong data entry proficiency typing 40 WPM, 10-key 8,000 KPM

Schedule

• Full-time Remote with 3-4 weeks onsite initial training


• 8-10-hour shifts


• Day shift


• Monday-Friday


• Overtime and weekends as needed during peak periods

Benefits

• 401(k) with company matching


• Medical, dental, and vision insurance


• Flexible spending account


• Life insurance


• Paid time off

Pay Range

• $19.00