Medical Assistant (Part-Time -Remote )

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<p><span style="font-weight: bold"> Medical Assistant – (Part-Time)</span></p>
<p><span style="font-weight: bold">Schedule:</span> Monday–Friday | 2:00 PM – 7:00 PM CST<br><span style="font-weight: bold">Location:</span> Remote<br><span style="font-weight: bold">Employment Type:</span> Part-Time<br><span style="font-weight: bold">Compensation:</span> $16–$18 per hour (based on experience)</p>
<p><span style="font-size: 18pt"><span style="font-weight: bold">Position Overview</span></span></p>
<p>We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment.</p>
<p>This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting.</p>
<p>This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics.</p>
<p><span style="font-size: 18pt"><span style="font-weight: bold">Core Responsibilities</span></span></p>
<p><span style="font-size: 18pt">Patient Outreach & Scheduling</span></p>
<ul>
<li>Conduct high-volume outbound and inbound patient calls during scheduled shift</li>
<li>Schedule Annual Wellness Visits and care management appointments</li>
<li>Provide professional patient education regarding preventive services</li>
<li>Meet daily outreach and scheduling performance targets</li>
</ul>
<p><span style="font-size: 18pt">Medical Assistant Support Duties</span></p>
<ul>
<li>Perform medication reconciliation with patients</li>
<li>Update medical histories, allergies, and preventive care gaps</li>
<li>Collect and document patient-reported vitals when applicable</li>
<li>Prepare charts for provider review</li>
<li>Ensure accurate documentation within the EHR</li>
<li>Support care coordination and follow-up activities</li>
</ul>
<p><span style="font-size: 18pt">Compliance & Documentation</span></p>
<ul>
<li>Maintain HIPAA compliance at all times</li>
<li>Accurately document all patient interactions in the EHR</li>
<li>Escalate clinical concerns to supervising providers as appropriate</li>
</ul>
<p><span style="font-size: 18pt"><span style="font-weight: bold">What This Role Requires</span></span></p>
<ul>
<li>Comfort making 50–80 patient calls per shift</li>
<li>Strong phone presence and ability to engage Medicare-aged patients</li>
<li>Ability to work efficiently in a fast-paced, structured environment</li>
<li>Excellent multitasking and documentation skills</li>
<li>Professionalism and resilience when handling objections or voicemail-heavy outreach</li>
</ul>
<p><span style="font-size: 18pt"><span style="font-weight: bold">Qualifications</span></span></p>
<ul>
<li>Medical Assistant certification or equivalent healthcare experience required</li>
<li>Prior experience in a medical office, primary care, or care coordination setting</li>
<li>Prior call center experience strongly preferred</li>
<li>Familiarity with Epic, NextGen, or similar EHR systems preferred</li>
<li>Experience working with Medicare populations preferred</li>
</ul>
<p><span style="font-size: 18pt"><span style="font-weight: bold">Ideal Candidate Profile</span></span></p>
<ul>
<li>Self-motivated and disciplined in a remote setting</li>
<li>Comfortable with performance metrics and call volume expectations</li>
<li>Detail-oriented and clinically accurate</li>
<li>Reliable and punctual for scheduled shift</li>
<li>Able to balance patient empathy with efficiency</li>
</ul><br><hr><div class="fabric-5qovnk-root MuiBox-root css-witlqh" data-fabric-component="Flex"><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Location</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Birmingham, Alabama (Remote)</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Employment Type</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Part-Time</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Compensation</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">$16–$18 per hour</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div></div>