About arenaflex

At arenaflex, we believe that how we serve our clients is continually evolving, and we embrace this challenge as an opportunity to innovate and lead. Whether we're discovering better ways to prevent identity fraud or empowering entrepreneurs to launch new businesses, we work with some of the most significant datasets in the world to uncover insights and actions that can profoundly impact our clients and our business. As a leader in the financial services industry, arenaflex offers unparalleled opportunities to learn from pioneers who have defined the course of our sector, enabling you to grow your career and chart your own professional path.

As a brand built on exceeding all expectations to deliver the best customer experience, having the most exceptional team members is fundamental to our success. As the essence of our organization, you'll have the opportunity to make positive connections with our clients every day—from planning extraordinary travel or lifestyle experiences to helping them with their everyday needs. Moreover, you'll develop your skills through industry-leading training and continuous education, all while knowing that you're helping set the standard for high-quality, client-first service.

Join Our Choice Science Team

Choice Science partners serve as critical members of the Credit and Fraud Risk organization at arenaflex. We are seeking a thought leader and problem solver who can blend business, technical, and industry best practices in developing the analyses, models, and algorithms that power our clients' digital experiences.

This essential team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and business networks, and across all of our global products. We develop industry-first data capabilities, build decision-making frameworks, create AI-powered predictive models, and improve client servicing strategies.

Our Choice Science teams use industry-leading modeling and AI practices to predict client behavior. We develop, deploy, and validate predictive models and support the use of models in financial logic to enable efficient decisions across credit, fraud, marketing, and servicing optimization engines.

Key Responsibilities

As a Manager of Data Science at arenaflex, you will play a pivotal role in transforming how we serve our customers through data-driven insights and innovative machine learning solutions. Your responsibilities will include:

Work with Advanced Data Platforms: Handle massive amounts of digital data (Web, Application, API) and cutting-edge tools in an industry-leading Big Data environment.

Build NLP-Driven Solutions: Develop Natural Language Processing solutions from identifying business problems, to gathering training datasets, to analyzing data, to modeling, to validating, and to deploying NLP models.

Develop Machine Learning Models: Build everything from basic reports to advanced AI models and algorithms to drive improvements to our client's online and mobile application experiences.

Collaborate with Product Teams: Work with product owners to transform product and content design using a data-driven approach.

Partner with Technology Teams: Collaborate with technology partners to test, implement, and deploy modeling solutions for production systems.

Generate Actionable Insights: Form insights into customer behavior and introduce new methodologies to transform complex behavioral data into meaningful information.

Leverage Organizational Data: Harness the power of closed-loop feedback through the arenaflex organization to make decisions more intelligent and relevant.

Continuous Innovation: Improve with a focus on developing fresher and better methodologies using big data and AI solutions.

Essential Qualifications

We are looking for candidates who bring a unique blend of technical expertise and business acumen to our team. The ideal candidate will possess:

Advanced Education: Masters/PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operations Research, etc.) with hands-on experience using state-of-the-art analytical and AI techniques.

NLP Expertise: PhD degree with practical experiences in Natural Language Processing is a significant plus.

Programming Proficiency: Expertise in analytical languages (Python, R or similar), and experience with databases (Hive, SQL, or similar). Knowledge of SAS is a plus but not required.

Machine Learning Knowledge: Deep understanding of AI/statistical algorithms including deep learning and supporting methodologies. Experience with data visualization is a plus.

Problem-Solving Skills: Demonstrated ability to approach business problems into mathematical programming issues, leverage outside thinking and tools (from academia and/or other industries) to design solutions and deliver business insights.

Team Collaboration: Ability to work effectively in a team environment.

Self-Motivation: Independent thinker who's organized, has great attention to detail, and can multitask.

Communication Skills: Strong interpersonal and communication skills.

Adaptability: Ability to learn quickly and work independently with complex, unstructured initiatives.

Global Collaboration: Ability to coordinate with cross-functional colleagues worldwide.

Presentation Skills: Proficient in presentation tools, including Excel and PowerPoint.

Skills and Competencies Required for Success

To thrive in this role at arenaflex, you will need a combination of technical skills, business acumen, and personal attributes:

Technical Excellence: Strong foundation in statistical modeling, machine learning, and data science methodologies.

Data Engineering: Experience working with large-scale data infrastructure and cloud platforms.

Business Intelligence: Ability to translate complex data findings into actionable business recommendations.

Innovation Mindset: Creative approach to problem-solving with a passion for exploring new methodologies and technologies.

Stakeholder Management: Capability to work effectively with both technical and non-technical stakeholders.

Project Management: Skills to manage multiple projects simultaneously while meeting deadlines.

Continuous Learning: Enthusiasm for staying current with emerging trends in AI, machine learning, and data science.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to helping our employees grow and develop throughout their careers. As a Manager of Data Science, you'll have access to:

Professional Development: Opportunities to learn from industry leaders who have defined the course of our industry.

Advanced Training: Access to industry-leading training programs and ongoing education.

Career Advancement: Clear pathways for career progression within the organization.

Cross-Functional Exposure: Experience working across different business units and global teams.

Innovation Labs: Access to cutting-edge tools and technologies in a collaborative environment.

Mentorship Programs: Guidance from senior leaders and experts in the field.

Work Environment and Company Culture

arenaflex fosters a dynamic and inclusive work environment where innovation thrives. Our culture is built on:

Collaboration: Working together across teams to achieve common goals.

Innovation: Encouraging creative problem-solving and new ideas.

Inclusion: Building a diverse workforce where everyone feels valued.

Work-Life Balance: Supporting our employees' well-being with flexible work arrangements.

Client Focus: Maintaining our commitment to exceptional customer service.

Integrity: Upholding the highest ethical standards in everything we do.

We believe that our greatest asset is our people, and we invest heavily in creating an environment where everyone can succeed and grow.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that includes:

Attractive Salary: $20-30 per hour based on experience and qualifications.

Comprehensive Health Benefits: Medical, dental, and vision coverage.

Retirement Plans: 401(k) with company matching.

Paid Time Off: Generous vacation and personal days.

Professional Development: Tuition reimbursement and training opportunities.

Employee Discounts: Access to exclusive products and services.

Wellness Programs: Resources to support physical and mental health.

Join Our Team

Are you ready to make an impact? Are you passionate about using data to drive meaningful change? Do you want to work with some of the brightest minds in the industry?

If you answered yes to these questions, we invite you to join arenaflex and become part of a team that's transforming the financial services industry through innovation and excellence. Find your place in risk and analysis on #TeamArenaflex.

We encourage you to apply today and take the first step towards an exciting and rewarding career with arenaflex. We look forward to welcoming you to our team!

Work Hours: 8 Hours

Employment Type: Full Time

Location: New York, USA

Manager of Data Science – AI & Machine Learning Solutions for Financial Services