Manager, Healthcare Strategy
Posted 2026-05-05
Remote, USA
Full-time
Immediate Start
Salary Range: $95,000 - $120,000 + bonus
Expected Travel: Less than 10%
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
Strategic business management & coordination
- Coordinate monthly business reviews and strategic off-sites, coordinating with leaders across Client PODs, analytics, operations, and technology. Proactively tracked outcomes to ensure alignment and execution.
- Monitor KPIs, operational metrics, project milestones, opportunity pipeline & provide SGU head with synthesized reports, highlighting emerging revenue risks, mitigation plan & growth opportunities
- Prepare data-driven briefs, presentations, and analyses to facilitate effective and efficient decision-making by the SGU Head and leadership team.
- Partner with Client POD leaders, operations, analytics & account teams for annual strategic account planning.
Corporate liaison & communications
- Represent the SGU in meetings, ensuring its vision & goals are conveyed and key takeaways are captured and acted upon.
- Coordinate, collaborate & deliver all required updates, reports, inputs, & submissions for corporate forums, committee, reviews, offsites and executive meetings.
- Coordinate SGU-level external communications, ensuring clarity, timeliness, and alignment with SGU goals.
Responsibilities
Project management Office (PMO) & Strategic initiatives
- Support the Project Management Office (PMO) for the SGU, ensuring all projects are on track, resourced appropriately, and aligned with business goals.
- Track and report progress on special projects - transformation programs, new offering development, growth initiatives, client engagements, and operational excellence projects.
- Support ad-hoc, high-priority projects that are critical to the SGU's success, such as M&A due diligence support, competitor analysis, or large-scale client escalation management.
- Manage and coordinate all required inputs from the SGU for corporate reporting and cross-functional meetings.
Qualifications
Required Qualifications
- Bachelor’s degree
- 3 plus years of experience in consulting, business operations, program management
- Experience working within healthcare domain
- Strong presentation and communication skills, with the ability to tailor messaging to diverse audiences
- Proficient in Microsoft Excel for data organization, reporting, and analysis
Preferred Qualifications
- Experience working in both payer and provider environments
- Knowledge of claims auditing & Payment Integrity business is a plus
Professional Qualifications
- Soft Skills: Strong leadership, project management, communication, and critical thinking skills, with a passion for collaboration and adaptability in a fast-paced environment.
- Adaptability and Flexibility: Ability to work effectively across various time zones, adapt to different countries, cultural contexts, and diverse business environments.
- Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively to senior leadership.
- Proven ability to build strong, trusting relationships across all levels of the organization, including with corporate functions.
- Strong analytical and critical thinking skills, with the ability to break down complex issues into manageable tasks.
- Professional maturity and credibility to represent the SGU Head with senior stakeholders and external partners.