Manager, Business Intelligence and Research job at Macerich Company in Phoenix, AZ

Title: Manager, Business Intelligence and Research

Location: Phoenix United States

Full-Time
Hybrid

Locations

Showing 1 location

Phoenix, AZ 85028, USA

Job Description:

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation's top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career.

About the Role:

As the Manager, Business Intelligence and Research, you will play a key role within the Corporate Marketing team, specifically supporting the Research function. In this position, you will harness a wide range of data sources and platforms to deliver insightful analysis, reporting and presentations that inform decision-making across the organization.

Your work will involve interpreting and synthesizing complex datasets-including consumer behavior, demographics, mobile device analytics, geographic trends, economic indicators and industry benchmarks-to craft compelling narratives that support cross-functional stakeholders.

You will be responsible for the department's Geographic Information System (GIS) capabilities, including the creation of maps and demographic reports. Leveraging your marketing acumen, you will pair visual data with strategic storytelling to deliver high-impact insights. Success in this role requires innovative thinking, strong analytical capabilities and the ability to transform data into actionable, visually engaging and audience-tailored presentations.

The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

What You Will Do:

Use location intelligence data and GIS tools to develop a strong story for use by Macerich's sales teams to sell shopping center locations, out-of-home media and experiential marketing opportunities
Translate data and analytics into actionable recommendations by retrieving and aggregating data from multiple sources such as demographic reporting, mapping and analysis, nationwide geographic and market Intelligence, shopper profiles, competition tracking, industry insights and traffic reporting and analysis.
Manage and maintain the department's GIS platform using ESRI's ArcGIS Pro and ArcGIS Business Analyst. Build and run standard and custom demographic or analytical reports; create custom maps and aerials.
Serve as an internal research consultant by addressing key business questions, ensuring data accuracy and presenting findings in a clear, digestible and actionable format.
Build strong relationships with cross-functional teams and identify strategic use cases for data across the organization.
Provide information to educate and inform the company around sales, traffic and economic topics.
Monitor center traffic using vendor-sourced and internal property data, and generate monthly insight reports.
Develop shopper profiles by combining survey data, demographic insights, and behavioral trends to drive targeted marketing and sales strategies.
Maintain a regularly updated library of reports and materials for company-wide access.
Effectively prioritizes and manages multiple projects simultaneously, maintaining focus on meeting deadlines and achieving high-impact outcomes.
All other duties as assigned.

The Employer retains the right to change or assign other duties to this position.

What You Bring:

Bachelor's degree in geography, GIS, or a relevant business field (Marketing, Applied Statistics, Mathematics, Management, Economics).
3-5 years in business analytics, with proficiency in research methodologies. Knowledge of shopping centers, commercial real estate, or retail industry is a plus.
Strong analytical, presentation, relationship-building, and project management skills.
Strong critical thinking skills.
Ability to thrive in a fast-paced environment.
Excellent Excel and PowerPoint skills.
Proficiency in large data analytics and location-based datasets.
Experience with Adobe Photoshop, Illustrator, and InDesign is a plus

Macerich's Total Rewards:

Best-in-class benefits with affordable employee contribution levels
Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
401(k) match with immediate vesting
Ability to purchase company stock at a 15% discount
24 paid volunteer hours and employer charitable match
Employee Assistance Program
Career-development resources
Comprehensive wellness program including a ClassPass membership
And more…

At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Forever Fridays for our Retail Properties.

The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.

Who We Are:

Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun.

Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.