Logistics Coordinator – DCT & Parcel
Posted 2026-05-05
Remote, USA
Full-time
Immediate Start
- Job Description:
- Own the day-to-day execution of parcel shipments, including DTC orders, drop-ship orders (Amazon FBM, TikTok Shop, Costco.com, etc.), and wholesale platforms.
- Produce and monitor daily shipping reports and KPIs (e.g., on-time delivery, carrier performance, issue resolution time), analyze trends, and proactively identify opportunities for improvement.
- Serve as the first line of response to fulfillment issues or delays, partnering closely with our 3PL to clear errors and ensure timely resolution.
- Collaborate with the Supply Planning team to identify inventory gaps and resolve backorders.
- Collaborate with our 3PL to track inventory levels and communicate risks related to stockouts, overstock, or misallocated inventory.
- Support the management of BOMs and new item setup in the ERP and 3PL’s WMS platform.
- Partner with the commercial and CX teams to manage fulfillment expectations across all DTC and drop-ship channels.
- Provide documentation to and investigative support for the accounting and finance teams during month-end close and other regular financial processes.
- Ensure accurate and timely routing of orders across systems (e.g., Shopify, CommerceHub/Rithum, TikTok Shop, Celigo), verifying that shipping methods, SLAs, and order requirements are met.
- Maintain data cleanliness in ERP, WMS, and shipping platforms to ensure seamless fulfillment operations.
- Support new DTC channel launches and promotion campaign planning through logistics coordination and system preparedness.
- Assist in advancing continuous improvement initiatives related to parcel cost efficiency, service levels, and customer delivery experience.
- Contribute to broader operations planning and reporting efforts through daily, weekly, and monthly performance reports and KPI reviews.
- Requirements:
- Minimum 2 years of experience in logistics, operations, or e-commerce fulfillment, ideally within a CPG or omnichannel environment.
- Familiarity with parcel shipping workflows and carriers, including platforms like Shopify, Amazon Seller Central, TikTok Shop, and SPS Commerce.
- Direct experience working with 3PLs, including issue resolution, performance tracking, and inventory management.
- Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated proficiency in Excel and experience working within ERP, WMS, and order management systems (NetSuite a plus).
- Detail-oriented with a proactive mindset, strong analytical capabilities, and excellent cross-functional communication skills.
- Passion for sustainability and enthusiasm for contributing to Blueland’s mission.
- Benefits:
- health benefits
- stock options
- generous paid time off
- paid holidays
- paid civic engagement days
- paid parental leave
- 401k (employee contribution)
- professional development stipends
- remote work reimbursements
- various discounts to like-minded companies and more.