Job Title: Pre-Licensed Customer Service Representative – Remote Career Opportunity with arenaflex

Posted 2026-05-05

Remote, USA Full-time Immediate Start

*Job Description:**

About arenaflex

At arenaflex, we're a global, digital business services company that's dedicated to delivering the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

If you're on the hunt for a career and not just another job, arenaflex is the place for you! We want to invest in your future and provide you with the tools, training, and support you need to succeed. Our mission is to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.

How to Become a Licensed Insurance Agent with arenaflex

At arenaflex, we're committed to helping our employees achieve their career goals and become licensed insurance agents. We offer a 5-day paid training program to help you prepare for the State Insurance Exam. Yes, you read that correctly – you'll get PAID TO STUDY! Our training program includes:

A dedicated trainer to guide you through the training process
Comprehensive study materials to help you prepare for the exam
Coverage of the cost of the state exam
Scheduling of your state exam

After you pass your exam, arenaflex will support you in obtaining your license in the 50 states/territories we operate in. We're committed to helping you achieve your career goals and become a licensed insurance agent.

Benefits of Working with arenaflex

As a Pre-Licensed Customer Service Representative with arenaflex, you can expect a range of benefits, including:

Paid Training: We'll provide you with a 5-day paid training program to help you prepare for the State Insurance Exam.
Competitive Wages: You'll receive a competitive salary for your work.
Full Benefits: We offer a comprehensive benefits package, including medical, dental, vision, 401k, and more.
Paid Time Off: You'll receive paid time off to relax and recharge.
Employee Wellness and Engagement Programs: We're committed to supporting your physical and mental well-being, as well as your career development.

About the Role

As a Pre-Licensed Customer Service Representative with arenaflex, you'll be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go.

Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit!

Responsibilities

As a Pre-Licensed Customer Service Representative, your responsibilities will include:

- Resolving complex consumer issues and advising first-level representatives on high-level issues.
- Assisting policyholders with billing questions and concerns.
- Providing support to policyholders with any policy changes requested.
- Supporting policyholders' needs by providing recommendations and adjusting as necessary.

Qualifications

We're looking for fearless people – people who are inspired to deliver only the best in all that they do. To be successful in this role, you'll need:

- 6 months of customer service experience minimum.
- Over 18 years of age.
- Ability to type 25 wpm.
- High School Graduate or GED.
- Comfort with desktop computer systems.
- Proven oral and written communication skills.
- 6 months of Call Center experience, preferred.
- Logical problem-solving skills.
- Availability to work various shifts.
- Ability to use Windows operating systems.
- Organization and work prioritization skills.

Work from Home Requirements

As a remote employee, you'll need to meet the following requirements:

- Internet Connection Requirements:
- Proof of internet speed required.
- Clean and quiet workspace.

Be One of Our People

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance.

Teleperformance is an Equal Opportunity Employer.