**Experienced Senior Customer Engineer – Aerospace Composite Materials and Manufacturing Expert**

At arenaflex, we're passionate about pushing the boundaries of science and innovation to create groundbreaking solutions that enhance the way we live, work, travel, and play. As a Senior Customer Engineer, you'll be at the forefront of our mission, working closely with customers to develop and nurture new composite materials and manufacturing technologies that meet their evolving needs.

• *About arenaflex**

arenaflex is a science company that brings together great minds to push the limits of science and innovation for the benefit of our customers. With a diverse, global team of over 13,000 associates, we're committed to delivering safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, and healthcare applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

• *Job Summary**

We're seeking an experienced Senior Customer Engineer to join our team, who will be responsible for developing and nurturing new composite materials and manufacturing technologies aligned to the market and customer needs. As a key member of our team, you'll lead concept development activities for new opportunities, be the principal technical interface with our customers, and provide advice on materials and process selections for new composite material applications.

• *Key Responsibilities**

• Develop and nurture new composite materials and manufacturing technologies aligned to the market and customer needs
• Lead concept development activities for new opportunities, coupling material, process, and part design
• Be the principal technical interface with our customers and the voice of the customer for arenaflex's internal functions
• Assess technology gaps and provide advice for future product and process development
• Promote arenaflex products and technologies and articulate value propositions to our customers
• Advise on materials and process selections for new composite material applications
• Lead and support projects requiring material manufacturing, prototyping, and part builds, including thermoset prepregs, thermoplastics, adhesives, primers, and surfacing films, with processes including autoclave, out-of-autoclave, press-molding, resin infusion
• Provide field technical support to major aerospace OEM and subcontractors for new and legacy programs
• Identify and lead resolution of material issues in aerospace composite shops, acting as the "Voice of the Customer" to liaise with the greater part of arenaflex to affect a mutually acceptable resolution
• Advise customers on processing and properties of arenaflex products, supporting trade studies and providing recommendations on product options and selection based on customer parts and applications
• Lead and support research and development activities that aim at achieving technical and business objectives
• Support simulation analysis and development for composite part manufacturing and structural performance
• Identify potential new applications for arenaflex products and support Account Managers in capturing new business, assessing market trends, developing business cases, and evaluating competitor's materials
• Identify and foster new processes for material deposition, forming, and curing to support technology adoption on aerospace platforms
• Accompany customers as needed on arenaflex site audits and visits, leading where required
• Support and/or lead targeted projects in arenaflex or customer shops, areas including product configuration, capability, cost reductions, problem solving, Lean manufacturing, etc.
• Support characterization and reducibility studies of new material developments
• Comprehend business line strategies to establish objectives and customer touch points at assigned accounts
• Support coordination of conformance and specification issues between arenaflex plants and Key Customer Procurement and Specification Custodians
• Provide support for customers outside the targeted region as appropriate
• Become a Subject Matter Expert (SME) on one or more aspects of composite parts

• *What You'll Get**

• A competitive U.S. base salary range of $90,880 to $113,600 per year, with total compensation including bonus and/or other incentives
• 16 or more weeks of maternity/paternity and co-parenting leave, according to local regulations
• A comprehensive training platform for all employees
• Free language courses (24 languages available)
• Free well-being sessions (physical and psychological)

• *What We're Looking For**

• Bachelor's degree minimum (in relevant Engineering or Material Science discipline)
• Master's or PhD degree is a plus
• Knowledge of aerospace composite part fabrication
• Experience resolving product and process capability issues in composite part applications
• Minimum 5 years demonstrated work experience in composites, including problem solving, technical presentations, project management, relationship building, and identification of new opportunities
• Minimum of 2 years' experience reviewing composite part designs/drawings for manufacturability and specification compliance
• Understanding of the aerospace industry, including OEMs, their suppliers, various programs, aerospace quality systems, composite testing requirements, statistical process control, and capability, etc.

• *Work Environment and Culture**

At arenaflex, we value diversity, inclusivity, and collaboration. Our work environment is dynamic, fast-paced, and innovative, with a focus on delivering exceptional results. We're committed to providing a safe and healthy work environment, with opportunities for growth and development.

• *How to Apply**

If you're passionate about pushing the boundaries of science and innovation, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!