**Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert**

At arenaflex, we are a dynamic and innovative organization that is revolutionizing the way data is collected, processed, and analyzed in the healthcare and insurance industry. As a Remote Data Entry Associate, you will play a critical role in supporting our team by ensuring the accuracy and timeliness of data entry, research, and validation of provider contract records. If you are a detail-oriented, organized, and customer-focused individual with a passion for data entry and a strong understanding of the healthcare and insurance domain, we encourage you to apply for this exciting opportunity.

• *Job Summary:**

As a Remote Data Entry Associate at arenaflex, you will be responsible for a variety of tasks that require attention to detail, accuracy, and a strong understanding of the healthcare and insurance industry. Your primary responsibilities will include:

• Scrubbing, researching, and validating data entry for provider contract records
• Updating status in customer systems
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieving and entering data from computer/web-based systems, files, and other documents
• Analyzing information collected to identify potential problems and discrepancies
• Ensuring accurate and timely completion of transactions to meet or exceed client Service Level Agreements (SLAs)
• Applying healthcare and insurance domain knowledge, theoretical concepts, and problem-solving skills to undertake problem-solving
• Identifying and resolving both routine and non-routine problems or escalating to more proficient team members
• Monitoring email boxes and sending responses to inquiries

• *Key Responsibilities:**

• Data Entry and Validation:
+ Scrub and research data entry for provider contract records+ Update status in customer systems+ Verify provider information and contract accuracy
• Research and Installation:
+ Research and install healthcare provider contracts+ Load data into databases
• Data Retrieval and Entry:
+ Retrieve data from computer/web-based systems, files, and other documents+ Enter data accurately and efficiently
• Problem-Solving and Escalation:
+ Analyze information collected to identify potential problems and discrepancies+ Apply healthcare and insurance domain knowledge to undertake problem-solving+ Identify and resolve both routine and non-routine problems or escalate to more proficient team members
• Communication and Customer Service:
+ Monitor email boxes and send responses to inquiries+ Provide excellent customer service and communication in a professional/office setting

• *Essential Qualifications:**

• 1+ year of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
• 1+ year of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
• 1+ year of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
• An education level of at least a high school diploma or GED

• *Preferred Qualifications:**

• Ability to communicate (oral/written) effectively in a professional/office setting
• Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
• Time management skills that require the ability to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following Standard Operating Procedures (SOPs)

• *Training and Development:**

• All new hires will be required to successfully complete our training course and demonstrate proficiency of the material

• *Schedule and Availability:**

• Required schedule availability for this position is Monday-Friday, 8AM-4:30PM
• The shift schedule can be changed as per client's requirements

• *Job Type:**

• Temporary

• *Pay:**

• $15.00 - $26.00 per hour

• *Schedule:**

• 8 hour shift
• Monday to Friday

• *Education:**

• High school or equivalent (Preferred)

• *Experience:**

• Professional/office-related environment: 1 year (Required)
• Data entry: 1 year (Required)
• Customer service: 1 year (Required)
• AS400: 1 year (Preferred)

• *Work Location:**

• Remote

If you are a motivated and detail-oriented individual with a passion for data entry and a strong understanding of the healthcare and insurance domain, we encourage you to apply for this exciting opportunity to join the arenaflex team.