Experienced Prescriber Assessment Coordinator – Controlled Substance Data Entry & Pharmacy Compliance (Remote Work From Home)

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About arenaflex

Welcome to arenaflex, a leading integrated healthcare, pharmacy, and retail organization with a rich 170-year history of caring for communities across the nation. As part of our commitment to transforming healthcare delivery, arenaflex operates nearly 9,000 retail locations and serves millions of customers daily through our omnichannel approach that seamlessly blends physical and digital experiences.

At arenaflex, we believe that our pharmacists and healthcare professionals play a pivotal role in the American healthcare system. We are committed to providing equitable access to care, especially for medically underserved populations. Our mission is to create happier lives through better health, and we invite talented individuals to join us in making a meaningful difference.

We are currently seeking a detail-oriented and analytically skilled Prescriber Assessment Coordinator to join our team in a remote capacity. This is an exciting opportunity to contribute to patient safety, regulatory compliance, and the integrity of our prescription dispensing processes while enjoying the flexibility of working from home.

Position Overview

As a Prescriber Assessment Coordinator at arenaflex, you will be instrumental in supporting our prescriber evaluation and assessment processes. This role involves reviewing and organizing Prescriber Evaluation Referral Forms (PERF), gathering internal and external prescribing data, and coordinating prescriber and patient communications within specific time frames. You will play a critical role in maintaining the integrity of our prescription management systems while ensuring compliance with regulatory requirements.

Key Responsibilities

Primary Duties

• Prescriber Assessment Support: Assist in the prescriber assessment process by reviewing and organizing Prescriber Evaluation Referral Forms (PERF), ensuring accuracy and completeness of all documentation.


• Data Coordination: Gather internal and external prescribing data and coordinate prescriber and patient mailings within unique time frames to meet critical deadlines.


• Communication Management: Create and enable the release of COMPASS and RHM communications, maintaining precise records and ensuring proper documentation.


• Reporting & Analysis: Generate ad hoc reports for the prescriber assessment team and assist in presentations to the Integrity and Patient Safety teams.


• Policy Support: Secondarily support the Good Faith Dispensing policy administration and contribute to policy implementation and updates.

Controlled Substance Monitoring

• Order Analysis: Research and analyze controlled substance orders placed manually at the store level to identify potential discrepancies.


• Suspicious Activity Detection: Determine if orders are suspicious based on ordering patterns and circumstances, taking appropriate actions to educate personnel on correct ordering approaches.


• Regulatory Reporting: Generate reports and provide data to DEA (Drug Enforcement Administration) dealers on store dispensing patterns, and prescriber or patient profiles within a forty-eight-hour window.


• Database Queries: Build ad hoc queries to pull data outside of regular reporting requirements to support ongoing investigations and compliance initiatives.


• Knowledge Maintenance: Maintain up-to-date understanding of controlled substance ordering processes, Good Faith Dispensing policies, and DEA licensing requirements.

Field Support & Collaboration

• Technical Assistance: Assist stores and field supervision with questions through email and contact on various related topics.


• Audit Support: Assist analysts in developing and reviewing store audits for controlled substance losses.


• Loss Documentation: Collaborate with Pharmacy Managers and Supervisors to ensure that losses are reported within the required time frame and with 100% accuracy.


• Prescriber Ticket Management: Manage prescriber fee ticket decision system. Validate and update prescriber data. Collaborate with Pharmacists to ensure that any prescription blocking is legitimate.

Allocation & Risk Management

• Allocation Analysis: Research and analyze requests for increases to controlled substance allocations.


• Decision Making: Make informed decisions based on collaboration with Pharmacy Managers, Supervisors, and object vendors.


• Risk Mitigation: Mitigate danger to the organization by ensuring that due diligence is completed and documented thoroughly.


• Policy Implementation: Assist in the implementation and updating of the Good Faith Dispensing and Target Drug Good Faith Dispensing policies.

Technical Support

• Database & Reporting: Utilize skills in Excel and PowerPoint and the ability to query databases to support analysts in the creation of presentations and training for store workforce and supervision.


• System Utilization: Leverage internal systems to extract, analyze, and present data supporting various organizational initiatives.

Essential Qualifications

Education & Experience

• High School Diploma or GED required


• Minimum of three (3) years of experience as a pharmacy technician


• Required certification as a Certified Pharmacy Technician (CPhT) granted by the Pharmacy Technician Certification Board (PTCB)

Technical Skills

• Experience with prescriber licensing requirements including NPI (National Provider Identifier), DEA, and state licenses


• Intermediate level capabilities in Microsoft Office Suite (Excel, Word, and PowerPoint)


• Experience with querying databases to extract and analyze data


• Experience with reading and reporting data to identify problems, trends, or exceptions to drive improvement of outcomes and find solutions

Communication Skills

• Experience communicating effectively (written and verbal) as appropriate for the needs of the audience


• Ability to present complex information in a clear and concise manner


• Strong attention to detail and accuracy in documentation

Preferred Qualifications

• Experience with internal arenaflex systems including SIMS and IC+


• Experience with controlled substance ordering processes within arenaflex (PDQ's, RxQuick Order, and Passport)


• Prior experience in regulatory compliance or auditing roles


• Familiarity with state pharmacy regulations and federal controlled substance laws

Skills & Competencies Required for Success

• Analytical Thinking: Ability to analyze complex data sets, identify patterns, and make informed decisions based on findings.


• Attention to Detail: Meticulous approach to data entry, documentation, and compliance with regulatory requirements.


• Time Management: Ability to manage multiple deadlines and coordinate activities within specific time frames.


• Problem-Solving: Strong analytical and problem-solving skills to address challenges in prescriber assessments and controlled substance monitoring.


• Communication: Excellent written and verbal communication skills to interact with various stakeholders including pharmacists, field supervision, and regulatory agencies.


• Integrity: Commitment to maintaining high ethical standards and ensuring patient safety.


• Technical Aptitude: Comfortable working with databases, reporting tools, and multiple internal systems.

Career Growth Opportunities

At arenaflex, we believe in investing in our employees' professional development. As part of our team, you will have access to comprehensive training programs, mentorship opportunities, and pathways for career advancement. This role provides valuable experience in pharmacy compliance, regulatory affairs, and healthcare data analysis—skills that are highly transferable and sought after in the healthcare industry.

You will work alongside experienced professionals in the field, gaining exposure to various aspects of pharmacy operations and compliance. This position serves as an excellent foundation for roles in healthcare management, compliance auditing, or specialized pharmacy practice areas.

Work Environment & Culture

As a remote employee at arenaflex, you will enjoy the best of both worlds: the flexibility to work from home while remaining connected to a supportive team environment. We provide our remote workforce with advanced technology and communication tools to ensure seamless collaboration regardless of location.

Our culture at arenaflex is built on inclusivity, diversity, and a shared commitment to improving community health. We value the unique perspectives and contributions of every team member. Despite working remotely, you will feel connected to our mission and values, with opportunities to participate in company-wide initiatives and team-building activities.

We are committed to maintaining a healthy work-life balance and provide resources to support your wellbeing, including access to employee assistance programs, wellness initiatives, and flexible work arrangements.

Compensation & Benefits

We offer a competitive compensation package with an hourly rate of $25 - $35 per hour, commensurate with experience and qualifications. Our comprehensive benefits package includes:

• Financial Security: Company-Paid Life Insurance and Voluntary Life & Personal Accident Insurance


• Health Coverage: Medical, Prescription Drugs, Dental, and Vision Insurance


• Retirement Savings: 401(k) Retirement Savings Plan with company match and Employee Stock Purchase Plan


• Family Support: Family Forming Benefits and Paid Parental Leave (PPL)


• Time Off: Paid Time Off (PTO) and Flexible Time Off (FTO) for eligible roles


• Professional Development: Access to training programs, skill-building opportunities, and career development resources


• Wellness Programs: Comprehensive workplace wellness initiatives and support services

Key Advantages of Joining arenaflex as a Remote Worker

• Flexibility: Remote work offers the ability to manage your work schedule and location, allowing for better work-life balance and the ability to work from any location with a strong internet connection.


• Global Opportunities: Remote work options at arenaflex can open up possibilities to collaborate with diverse teams and professionals from various locations, enabling you to engage with a global workforce and expand your professional network.


• Reduced Commute: Eliminating the need for a daily commute saves time and decreases stress, contributing to improved productivity and overall wellbeing.


• Autonomy and Independence: Remote work promotes a sense of autonomy, allowing personnel to take ownership of their responsibilities and manage their duties independently while adhering to arenaflex's organizational goals and values.


• Technology Integration: arenaflex provides remote employees with access to advanced technology and communication tools, facilitating seamless collaboration and ensuring that remote personnel have the necessary resources to excel in their roles.


• Professional Development: Despite working remotely, arenaflex emphasizes professional development and growth, offering opportunities for skill-building, mentorship programs, and career development initiatives for its remote workforce.


• Workplace Wellness: arenaflex places importance on employee wellbeing, providing resources and support for remote employees to maintain a healthy work-life balance and access wellness programs that promote physical and mental health.


• Inclusive Work Culture: arenaflex fosters an inclusive work culture that values diversity, equality, and inclusion, ensuring that remote employees have the same opportunities to contribute to the organization's mission and success from any location.


• Brand Prestige and Culture: Joining arenaflex offers the opportunity to be part of a renowned brand committed to healthcare and community wellbeing, allowing remote employees to contribute to the organization's success and impact from a remote setting.

Conclusion

Are you ready to make a meaningful impact in healthcare while enjoying the flexibility of remote work? Join arenaflex today and become part of an organization that truly cares about its communities and employees. We are looking for dedicated professionals who share our commitment to patient safety, regulatory compliance, and exceptional healthcare delivery.

This is more than just a job—it's an opportunity to grow your career with a leader in the healthcare industry. Apply now and take the first step toward a rewarding future with arenaflex!

We encourage you to apply and discover why arenaflex is a great place to work, whether in our retail locations or from the comfort of your home. Together, we can create happier lives through better health.