Experienced IT Infrastructure Engineer – Cloud & On-Premise Systems Architecture, Server Management & Data Center Operations

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Join arenaflex: Where Innovation Takes Flight

Are you ready to explore a world of possibilities, both at work and during your downtime? Welcome to arenaflex, where you'll push the boundaries of technology, grow your expertise, and become the best version of yourself. As you embark on a new journey, you'll tackle challenges with flexibility and grace, mastering new skills and advancing your career while having a great time. Advance both your personal and professional life and jump in today!

At arenaflex, we believe that great technology powers great experiences. As one of the leading organizations in the aviation and travel industry, we handle millions of passengers every year, connecting people across the globe. Our IT Infrastructure team sits at the heart of this operation, ensuring that our systems remain robust, secure, and capable of handling the demands of modern air travel. Join us, and you'll play a critical role in keeping the world moving smoothly while caring for people on life's journey.

Why You'll Love This Role

This position is a vital member of the Information Technology Group within the IT Division. As an IT Infrastructure Engineer at arenaflex, you'll be responsible for both traditional and cloud-based system implementations based on designs from infrastructure architects. You'll work alongside talented professionals who share your passion for technology and innovation, collaborating on projects that make a real difference in how we serve our customers.

We offer a dynamic work environment where no two days are the same. From troubleshooting complex middleware issues to designing scalable solutions for the future, you'll have the opportunity to stretch your skills and grow professionally. If you're someone who thrives in a fast-paced, collaborative atmosphere and loves solving problems, this is the role for you.

What You'll Do

As an IT Infrastructure Engineer, you'll be instrumental in maintaining and enhancing our technology infrastructure. Here's what you can expect to handle:

• System Implementation: Lead both traditional and cloud-based system implementations, working closely with infrastructure architects to bring designs to life across development, testing, and production environments.


• Server Load Balancing & Application Scaling: Provide expert understanding of concepts related to server load balancing, WAS clustering, and other application scaling strategies to ensure optimal performance and reliability.


• Middleware Troubleshooting: Investigate and resolve middleware issues across development, testing, and production environments, minimizing downtime and ensuring seamless operations.


• Data Center Monitoring: Proactively monitor local and remote data center operations and hardware, including UPS systems, air conditioning, power infrastructure, office security systems, and all data center processes and procedures.


• Knowledge Sharing: Foster a climate of sharing and collaboration among the team, encouraging open communication and best practice adoption.


• Technology Stay-Current: Remain current with systems technology best practices and evolving technologies to maintain domain expertise and recommend improvements or changes.


• Client Communication: Support communication and response processes by addressing clients on system issues, support requests, and system status, providing guidance and escalating any prolonged or significant issues appropriately.


• Windows Administration: Manage and maintain Windows Active Directory, including DNS and Group Policies, ensuring secure and efficient network operations.


• Mentorship: Provide guidance to lower-level technicians and assist when and where necessary, helping to develop the next generation of IT professionals.


• On-Call Support: Participate in a mandatory rotational schedule for available off-hours support, ensuring our systems remain operational around the clock.

All You'll Need for Success

Minimum Qualifications

• Education: Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training


• Experience: 3 years of experience as a network or infrastructure designer or administrator

Preferred Qualifications

• Education: Graduate degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training


• Experience: 3+ years of experience as a network or infrastructure specialist or manager

Skills, Licenses & Certifications

To excel in this role, you'll need a strong foundation in the following areas:

• Strategic Planning: Advanced ability to plan strategically for current and future business conditions, including future technology and business design changes to create flexible, scalable solutions


• IT Business Operations: In-depth knowledge of IT business operations, systems requirements, and processes


• Server Administration: Strong expertise in Linux (RHEL/CentOS 7/8) and Windows Server (2012/2016)


• Infrastructure as Code: Proficiency with Terraform, Python, Bash, and PowerShell for automated infrastructure management


• Cloud Technologies: Experience with design, development, and delivery of cloud-native applications (Microsoft Azure, AWS, IBM Cloud)


• DevOps Practices: Familiarity with CI/CD pipelines and tools such as GitHub, Artifactory, or Jenkins


• Containerization: Knowledge of Docker, Kubernetes, and Cloud Foundry for application deployment


• Monitoring & Observability: Experience with server and application monitoring tools including Dynatrace, LogDNA, and SysDig


• Problem Solving: Ability to analyze complex issues and implement solutions and/or workarounds effectively


• Multi-Tasking: Capacity to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge


• Adaptability: Ability to thrive in a fast-paced, urgent environment and leverage best practices


• Initiative: Demonstrated drive, flexibility, and ability to adapt to changing needs and work environments


• Project Management: Proficiency in Agile project management methodology, specifically within infrastructure areas

Career Growth & Learning Opportunities

At arenaflex, we invest in your future. As an IT Infrastructure Engineer, you'll have access to numerous opportunities for professional development:

• Certification Support: We encourage and support professional certifications in cloud platforms (AWS, Azure), containerization technologies, and infrastructure automation


• Training Programs: Access to comprehensive training programs to enhance your technical skills and stay current with emerging technologies


• Career Pathways: Clear career progression paths leading to senior technical roles, team leadership positions, and specialized architecture roles


• Cross-Functional Exposure: Opportunities to work on projects spanning multiple technology domains, broadening your experience


• Industry Conferences: Participation in industry conferences and tech summits to network with peers and learn from thought leaders

Work Environment & Culture

At arenaflex, we believe that our greatest asset is our people. We foster a culture of collaboration, innovation, and inclusivity where every team member matters. Our work environment is designed to support both productivity and well-being, with flexible work arrangements and modern tools to help you succeed.

From the colleagues we hire to the customers we serve, consideration and diversity are the cornerstone of our workforce. Our numerous Employee Business Resource Groups are focused on connecting our colleagues to our customers, suppliers, communities, and shareholders, helping colleagues reach their full potential and creating an inclusive workplace to address and exceed the challenges of our diverse world.

You'll find that arenaflex is more than just a workplace—it's a community where you can be yourself, grow professionally, and make a meaningful impact.

What You'll Get

We offer a comprehensive benefits package to support your health, wealth, and well-being:

• Health Benefits: From day one, you'll have access to health, dental, prescription, and vision benefits to help you stay great. That's not all—we also offer virtual doctor visits, flexible spending accounts, and more


• Wellness Programs: We want you to be your best self—that's why our wellness programs provide you with the appropriate tools, resources, and support you need


• 401(k) Program: Available upon hire, and depending on the workgroup, employer contributions to your 401(k) program are available following one year of service


• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more


• Professional Development: Continuous learning opportunities and career advancement potential


• Competitive Compensation: $28 per hour with opportunities for growth

Ready to Take Flight?

Are you prepared to feel a tremendous sense of pride and satisfaction as you do your part to keep the organization moving along smoothly? At arenaflex, we care about people on life's journey, and we're looking for talented individuals like you to help us deliver exceptional experiences every day.

This is your opportunity to join a world-class team, work with cutting-edge technology, and build a rewarding career in IT infrastructure. If you're ready to challenge yourself, grow professionally, and make an impact, we encourage you to apply today.

Don't miss this chance to be part of something extraordinary. Apply now and take the first step toward an exciting future with arenaflex!