Join arenaflex: Where Healthcare Data Meets Career Growth

Are you detail-oriented, Excel-savvy, and passionate about healthcare administration? Do you thrive in a fast-paced environment where your data entry skills can make a real difference in patient outcomes and healthcare reimbursement? If so, arenaflex invites you to join our dynamic team as a Health Information Management Project Associate!

At arenaflex, we are a leading provider of Health Information Management and Revenue Integrity Services in the healthcare industry. We partner with hospitals, healthcare systems, and post-acute care facilities to ensure accurate medical documentation, proper coding, and optimal reimbursement for the services patients receive. Our mission is to support healthcare providers in navigating the complex landscape of medical billing and revenue recovery, ultimately helping them focus on what matters most: delivering exceptional patient care.

Based in our West Hempstead office, this is a hybrid position offering the perfect balance between remote work and in-office collaboration. You will work alongside a talented team of registered nurses, certified coding professionals, and billing specialists who are all dedicated to ensuring our healthcare clients receive the reimbursement they rightfully deserve. This role is ideal for someone who enjoys variety in their daily tasks, possesses strong organizational skills, and takes pride in maintaining accurate data that supports critical healthcare operations.

What You'll Do: Key Responsibilities

As a vital member of our Revenue Recovery Department, you will play a crucial role in supporting our client's financial health while ensuring compliance with healthcare regulations. Your responsibilities will include:

Medical Records Retrieval: Navigate various hospital information systems to locate and retrieve patient medical records efficiently and accurately. You will become proficient in multiple electronic health record (EHR) platforms and hospital database systems.

Itemized Bill Preparation: Generate and prepare comprehensive patient itemized bills in appropriate formats for both internal audits and external reviews. This requires meticulous attention to detail and understanding of healthcare billing structures.

Data Extraction and Entry: Extract necessary information from hospital patient accounting systems and enter data into our internal platforms with precision. You will work with Excel, database systems, and specialized healthcare software to maintain data integrity.

Healthcare Facility Communication: Make professional phone calls to post-acute healthcare facilities (nursing homes, rehabilitation centers, long-term care facilities) to obtain required patient information and documentation.

Report Generation: Run existing reports and create new reports as needed to support the recovery team's activities. You will develop advanced Excel skills and learn to use business intelligence tools.

Document Management: Perform scanning and indexing of documents to maintain organized digital records. Proper document management is essential for compliance and efficient operations.

Information Gathering: Assist with any additional information gathering or data entry tasks as required by the recovery team. This role requires flexibility and willingness to support various projects as needed.

What We're Looking For: Qualifications & Skills

Essential Qualifications

Strong proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis features

Excellent data entry skills with a high degree of accuracy and attention to detail

Strong verbal and written communication skills

Ability to handle confidential medical information with discretion and professionalism

Comfortable making phone calls to healthcare facilities to request information

Basic understanding of healthcare terminology is a plus

Self-motivated with the ability to work independently and as part of a team

Strong organizational skills and the ability to manage multiple priorities

High school diploma or equivalent required; associate's degree or relevant certification preferred

Preferred Experience

Previous experience in medical records, health information management, or healthcare administration

Familiarity with hospital information systems (HIS) and electronic health records (EHR)

Background in medical billing, coding, or revenue cycle management

Experience in a healthcare setting, preferably in a hospital or post-acute care environment

Knowledge of HIPAA regulations and patient privacy requirements

Previous experience with document management systems and scanning equipment

Technical Competencies

Candidates should demonstrate proficiency in the following areas:

Microsoft Office Suite (Excel, Word, Outlook)

Data entry speed and accuracy (minimum 45-50 words per minute)

Basic database navigation and query skills

Ability to learn new software systems quickly

Strong numerical literacy and comfort working with financial data

Why arenaflex? Work Environment & Culture

At arenaflex, we believe that our greatest asset is our people. We've built a culture that values integrity, collaboration, and continuous learning. When you join our team, you become part of a supportive environment where your contributions are recognized and your career growth is invested in.

Our West Hempstead office offers a welcoming atmosphere where cross-functional teams work together toward common goals. As a hybrid position, you'll enjoy the flexibility of working remotely for 2-3 days per week while still maintaining meaningful in-person connections with your colleagues. This arrangement provides the best of both worlds: collaborative office time for team meetings and training, plus focused remote work when you need it.

You'll have the opportunity to work alongside experienced healthcare professionals who are passionate about their work and eager to mentor newcomers to the field. Our team members consistently report high job satisfaction due to the meaningful nature of our work – every task you perform contributes to ensuring healthcare providers receive accurate reimbursement, which ultimately supports better patient care.

Career Development & Learning Opportunities

We are committed to helping our employees grow both professionally and personally. As part of the arenaflex team, you will:

Receive comprehensive training on healthcare information systems and revenue recovery processes

Gain exposure to various aspects of health information management, including medical coding, billing, and compliance

Develop advanced Excel skills and learn industry-standard healthcare software

Build a strong foundation for career advancement in healthcare administration

Access ongoing professional development opportunities and tuition assistance programs

Work with a mentorship network of experienced professionals in the field

Many of our current leaders started in entry-level positions and grew their careers within arenaflex. We believe in promoting from within and providing clear pathways for advancement based on performance and ambition.

Compensation & Benefits

arenaflex offers a competitive compensation package that reflects the value we place on our team members. Our comprehensive benefits package includes:

Competitive salary commensurate with experience and qualifications

Health insurance coverage (medical, dental, and vision)

401(k) retirement plan with company match

Paid time off (PTO) and holidays

Flexible work schedule with hybrid arrangement

Professional development and continuing education opportunities

Employee assistance program (EAP) for personal and professional support

Life insurance and disability coverage

How to Apply

If you're ready to take the next step in your career and join a team that makes a real difference in healthcare, we encourage you to apply today! We're looking for motivated individuals who are passionate about data accuracy and want to contribute to the success of healthcare providers across the nation.

To be considered for this position, please submit your resume and cover letter highlighting your relevant experience and skills. Our hiring team will review applications and reach out to qualified candidates for interviews.

At arenaflex, diversity and inclusion are core to our culture. We welcome applicants from all backgrounds and experiences. Join us and become part of a team where your skills, dedication, and attention to detail can shape the future of healthcare administration!

arenaflex is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic.

Experienced Health Information Management Project Associate – Medical Records Data Entry, Revenue Recovery & Healthcare Documentation Support