**Experienced Data Entry Clerk (Typist) – Remote Support for arenaflex's Energy Services Programs**

At arenaflex, we're dedicated to driving positive change in the lives of individuals and families in Fitchburg, MA. Our non-profit human services agency is passionate about fostering community growth, providing essential services, and promoting holistic well-being. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

• *About arenaflex**

arenaflex is a leading non-profit human services agency committed to making a lasting impact in the community. Our dynamic team is united by a shared passion for creating positive change and enhancing the lives of those we serve. With a strong focus on community growth, essential services, and holistic well-being, we strive to be a trusted partner in the lives of individuals and families in Fitchburg, MA.

• *Position Overview**

As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role requires attention to detail, strong organizational skills, and the ability to work independently in a remote setting. If you're passionate about making a difference in the community and have excellent data entry skills, we encourage you to apply for this exciting opportunity.

• *Essential Duties and Responsibilities**

• Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

• *Required Qualifications and Skills**

• Associate degree or equivalent professional experience.
• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Excellent data entry skills with attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to work independently in a remote setting.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.

• *Why Join arenaflex?**

• Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

• *What We Offer**

• A dynamic and supportive work environment that values your well-being and personal growth.
• Opportunities for professional development and career advancement.
• A chance to make a meaningful difference in the community.
• A competitive salary and benefits package.
• A flexible work environment that suits your lifestyle.

• *How to Apply**

If you're passionate about making a difference in the community and have excellent data entry skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

• *Employment Type**

Full-Time

• *Equal Employment Opportunity**

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.