**Experienced Data Entry Clerk – Remote Energy Services Administration**

At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact in the lives of individuals and families in Fitchburg, MA. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

• *About arenaflex**

arenaflex is a non-profit human services agency committed to positive change. We're a community-driven organization that believes in the power of collaboration and innovation to create meaningful impact. Our team is passionate about enhancing the lives of individuals and families, and we're seeking like-minded professionals to join us on this journey.

• *Position Overview**

As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date digital records, ensuring compliance with agency and funder requirements. You'll work closely with our program staff to support the delivery of services, promote communication, and enhance consistency in our operations. This is an exciting opportunity to join a dynamic team and make a lasting impact in our community.

• *Essential Duties And Responsibilities**

• Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

• *Required Qualifications And Skills**

• Associate degree or equivalent professional experience.
• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong organizational and time management skills, with attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Proficiency in Microsoft Office and Google Suite, with experience in database management and data entry.
• Ability to work independently and as part of a team, with a strong commitment to confidentiality and discretion.

• *Why Join arenaflex?**

• **Comprehensive Benefits Package**: Enjoy a range of fantastic benefits, including health, dental, FSA, and vision insurance, paid time off, hybrid work opportunities, student loan forgiveness, tuition remission, employer-sponsored retirement, pet insurance, and employee discounts.
• **Flexible Work Environment**: Benefit from a flexible work environment that suits your lifestyle, with opportunities for remote work and flexible scheduling.
• **Professional Development**: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and knowledge.
• **Meaningful Work**: Join a team that makes a meaningful difference in the community, with opportunities to contribute to positive change and enhance the lives of individuals and families.

• *How to Apply**

If you're a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

• *Employment Type**: Full-Time

• *Equal Opportunity Employer**

arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from diverse candidates and encourage individuals from underrepresented groups to apply.