**Experienced Clinical Team Lead – Work From Home Opportunity at arenaflex**

Join arenaflex, a leading healthcare organization, in a dynamic and rewarding role as an Experienced Clinical Team Lead. This position offers a unique blend of clinical expertise, leadership skills, and work-life balance, allowing you to make a meaningful impact on the lives of individuals and communities.

• *About arenaflex**

arenaflex is a forward-thinking healthcare organization dedicated to delivering exceptional patient care and innovative solutions. With a strong commitment to quality, compassion, and community, we strive to create a healthier world, one person at a time. Our team of dedicated professionals is passionate about making a difference, and we're excited to welcome like-minded individuals to join our mission.

• *Job Summary**

As an Experienced Clinical Team Lead, you will play a vital role in coordinating and facilitating comprehensive care for individuals, ensuring effective communication, resource utilization, and continuous monitoring of their progress. You will serve as an advocate for patients, promoting positive outcomes and enhancing overall well-being. This leadership position requires a solid understanding of workflows, policies, and procedures to ensure the team is functioning at a successful level, meeting performance guarantees and plan sponsor expectations.

• *Key Responsibilities**

• Serve as a content model expert for the regional team
• Mentor team members regarding best practice standards, quality of interventions, problem resolution, and critical thinking
• Provide support to the Clinical Management (CM) staff in real-time
• Ensure adherence to plan sponsor performance targets
• Articulate the requirements to meet each performance goal
• Provide ongoing education to staff regarding opportunities and processes
• Review and have a solid understanding of Policies and Procedures and support these
• Provide support and education related to critical thinking and problem-solving
• Escalated Case resolution and team education post-resolution
• Communicate effectively with a variety of audiences
• Conducts routine data cleaning to ensure that the electronic health records (EHR) system contains data that is accurate and reliable
• Collaborate effectively with various levels of peers, leaders, and cross-functional partners to maintain quality metrics and understand/influence opportunities for process improvement
• Organized and able to prioritize tasks
• Assists Supervisors with reports as assigned to understand trends and how best to maintain a high level of service
• Designs complex collaboration tools to facilitate effective clinical teamwork and information sharing on clinical outcomes
• Identifies opportunities to help clinical case managers schedule appointments, coordinate referrals, and share important documents securely
• Installs reporting tools and dashboards to help identify trends, measure the impact of interventions, and inform decision-making for quality improvement initiatives
• Maintain adjusted caseload
• May assist with project logistics including agenda, meeting arrangements, and minutes
• Collect and write up success stories as needed
• Precept Staff as needed
• Serve as a Subject Matter Expert regarding daily workflows
• Support a positive work environment that promotes the concept of teamwork
• The team Lead will consult frequently with the Regional Supervisor/Manager and keep the line of communication open
• Team Leads may assume the task list duties for CM PTO and work those cases accordingly

• *Essential Qualifications**

• Active unrestricted KS State Licensure in the applicable functional area (RN or Clinical BH license, e.g., LCPC, LCSW, LMFT, or LMHC)
• 3+ years of clinical experience required
• Willing and able to travel up to 25% of their time to meet members face to face within the western region of KS (Northwest, west-central, and Southwest)
• Reliable transportation is required; mileage is reimbursed per our company expense reimbursement policy

• *Preferred Qualifications**

• 3+ years of managed care experience
• Requires proficiency with computer skills, including navigating multiple systems and keyboarding
• Excel experience preferred
• Time-efficient and highly organized
• Exceptional communication skills
• Ability to mentor and support staff to meet business needs
• Working knowledge of problem-solving and decision-making skills
• Working knowledge of medical terminology
• Working knowledge of digital literacy skills
• Ability to deal tactfully with customers and community
• Ability to handle sensitive information ethically and responsibly
• Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option
• Ability to function in clinical settings with diverse cultural dynamics of clinical staff and patients

• *Work Environment and Company Culture**

arenaflex is committed to creating a work environment that promotes collaboration, innovation, and growth. Our team is passionate about delivering exceptional patient care and making a meaningful impact on the lives of individuals and communities. As a Clinical Team Lead, you will have the opportunity to work with a talented team of professionals who share your commitment to excellence and your passion for making a difference.

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including a salary range of $26-$36/hour, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates.

• *How to Apply**

If you are a motivated and experienced Clinical Team Lead looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

• *Disclaimer**

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that promotes collaboration, innovation, and growth. arenaflex is not responsible for any errors or omissions in this job posting.