Experienced Client Outreach Manager – Road Safety Advocacy and Customer Engagement

Posted 2026-05-05

Remote, USA Full-time Immediate Start

At arenaflex, we're revolutionizing the way public sector agencies understand and prevent road crashes. Our innovative video analytics platform empowers these organizations to make data-driven decisions and create safer roads for everyone. As a passionate advocate for road safety, we're seeking a highly skilled and dedicated Client Outreach Manager to join our team.

*A Career that Goes Beyond the Ordinary**

As a Client Outreach Manager at arenaflex, you'll embark on a journey that's anything but typical. You'll be the face of our company, building relationships with potential customers, and helping them understand the value of our platform. Your role will involve a mix of calls, emails, chats, meetings, webinars, and more, requiring you to be adaptable, resilient, and always ready to learn.

*Responsibilities and Duties:**

Outbound calling to potential customers, building relationships, and establishing trust
Meeting with executives, including the CEO and vice presidents, to discuss our platform and its benefits
Appointment setting and scheduling to ensure seamless communication with our team
Attending online conferences and webinars to stay up-to-date on industry trends and best practices
Navigating and overcoming initial objections and questions from potential customers
Documenting relevant information pertaining to outreach efforts and conversations in Hubspot and Excel

*Experience:**

Related work experience in promotions, marketing, telemarketing, or sales, with a proven track record of success
A passion for road safety and a desire to make a meaningful impact in the lives of others

*Requirements:**

**Strong English Communication Skills:** The ability to articulate complex ideas, build rapport with customers, and communicate effectively on the phone and via email
**Excellent Customer Service Skills:** A customer-centric approach, with a focus on delivering exceptional service and building long-term relationships
**Strong Interpersonal Skills:** The ability to work effectively with executives, customers, and internal stakeholders, with a focus on collaboration and teamwork
**Effective Time Management:** The ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment
**Adaptability and Resilience:** The ability to adapt to changing circumstances, overcome obstacles, and maintain a positive attitude in the face of challenges

*Preferred Qualifications:**

Appointment scheduling experience: 1 year
Customer support experience: 1 year
Phone etiquette experience: 1 year

*Language:**

English (required)

*Work Environment and Culture:**

Remote work arrangement, with the flexibility to work from home
Collaborative and dynamic work environment, with a focus on innovation and creativity
Opportunities for professional growth and development, with a commitment to ongoing learning and improvement

*Compensation and Benefits:**

Competitive hourly rate: $14.00 - $20.00 per hour
Flexible schedule, with the ability to work 40 hours per week
Benefits package, including flexible schedule and work-from-home arrangement

*Why Join arenaflex?**

Make a meaningful impact in the lives of others, by helping to prevent road crashes and create safer roads
Work with a talented and dedicated team, passionate about innovation and customer service
Enjoy a dynamic and collaborative work environment, with opportunities for professional growth and development
Take advantage of a competitive compensation package, with flexible schedule and work-from-home arrangement

*Ready to Make a Difference? Apply Now!**

If you're a motivated and results-driven professional, with a passion for road safety and customer engagement, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and embark on a journey that will take you beyond the ordinary.

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