ENERGY SERVICES DATA ENTRY CLERK – Remote Work From Home Position | Digital Records Management & Client Services Support

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About arenaflex

Welcome to an exciting opportunity with arenaflex, a non-profit human services agency dedicated to positive change—focused on enhancing the lives of individuals and families in our community. At arenaflex, we are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact in the lives of those we serve.

For over several decades, arenaflex has been a pillar of support in our region, delivering comprehensive programs that address the diverse needs of families and individuals facing economic challenges. Our Energy Services Programs represent a critical component of our mission, helping households access vital resources for energy efficiency, heating assistance, and sustainable utility management. We believe that everyone deserves a safe, warm, and affordable place to call home, and our team works tirelessly to make this a reality for our neighbors in need.

As we continue to expand our impact, we are seeking a dedicated and detail-oriented professional to join our team as an Energy Services Data Entry Clerk. This is a remote position that offers the flexibility of working from home while contributing meaningfully to programs that change lives. If you have a passion for administrative excellence, data management, and supporting community initiatives, we invite you to explore this rewarding opportunity with arenaflex.

Position Overview

Are you organized, tech-savvy, and committed to making a difference? Do you thrive in environments where attention to detail and accuracy are valued? If so, consider joining arenaflex as our Energy Services Data Entry Clerk. In this crucial role, you will play a vital part in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

You will be the backbone of our program operations, ensuring that client records, communications, and documentation are accurately processed and readily accessible to our team members. Your work will directly impact our ability to serve families efficiently and effectively, making this position ideal for someone who takes pride in supporting essential community services through meticulous data management.

Key Responsibilities

As an integral member of the arenaflex team, the Energy Services Data Entry Clerk will be responsible for the following essential duties:

• Data Management and Entry: Input and maintain updated client status records in the Statewide Client Service Center, accurately reflecting the current production pipeline and ensuring all information is current and accessible.


• Communication Monitoring: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt to ensure timely follow-up and documentation.


• Database Compliance: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, and any other systems as needed.


• File Organization: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring full compliance with agency and funder requirements.


• Team Collaboration: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services to our clients.


• General Clerical Support: Assist with various clerical duties, including filing, mailings, phone coverage, and other administrative tasks as assigned.


• Remote Work Availability: Maintain availability for remote work, including attending virtual meetings, responding to emails promptly, and conducting regular duties as needed.


• Meeting Attendance: Attend all required staff meetings, supervision sessions, training, and contractual meetings to stay informed and aligned with program goals.


• Professional Development: Participate in mandatory agency training and other relevant professional development activities to enhance skills and knowledge.


• Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role, protecting sensitive client information at all times.


• Additional Duties: Perform related work as required to support the success of arenaflex and our Energy Services Programs.

Required Qualifications and Skills

To succeed in this role, candidates must meet the following requirements:

• Education: Associate degree or equivalent professional experience in a related field.


• Experience: Two years of experience in Human Services or a related field, OR applicable work experience working with diverse individuals and families with low incomes.


• Substitution Policy: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education at the discretion of the hiring committee.


• Language Skills: Bilingual in Spanish is strongly preferred, as we serve a diverse community that includes Spanish-speaking families.

Essential Competencies

The ideal candidate will possess the following skills and competencies:

• Attention to Detail: Exceptional accuracy in data entry and document management, with the ability to spot errors and inconsistencies.


• Technical Proficiency: Comfortable learning and navigating multiple database systems and software platforms.


• Organizational Skills: Strong ability to manage digital and physical files efficiently, maintaining order and accessibility.


• Communication Skills: Clear and professional written and verbal communication, with the ability to interact positively with colleagues and clients.


• Time Management: Ability to prioritize tasks, meet deadlines, and work independently in a remote environment.


• Confidentiality Awareness: Understanding of the importance of protecting sensitive information and maintaining professional boundaries.


• Adaptability: Willingness to learn new systems, procedures, and processes as programs evolve.


• Team Player: Collaborative mindset with the ability to work effectively with diverse team members and external partners.

Why Join arenaflex?

At arenaflex, we believe that our employees are our greatest asset. We are committed to providing a supportive, inclusive, and rewarding work environment that values your well-being and personal growth. When you join our team, you become part of a mission-driven organization that makes a meaningful difference in the community every day.

Comprehensive Benefits Package

We are proud to offer a fantastic range of benefits to our valued team members:

• Health Insurance: Comprehensive medical coverage to take care of your well-being and that of your family.


• Dental Insurance: Dental coverage to maintain your oral health.


• Vision Insurance: Vision care benefits for you and your loved ones.


• Flexible Spending Account (FSA): Tax-advantaged savings for eligible healthcare and dependent care expenses.


• Paid Time Off (PTO): Generous time off to relax, recharge, and maintain work-life balance.


• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle, with the ability to work remotely while staying connected to our team.


• Student Loan Forgiveness: We're here to help ease your student loan burden through eligible forgiveness programs.


• Tuition Remission: Invest in your education and professional development with our tuition remission program.


• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.


• Pet Insurance: Ensure your furry friends receive the best care with our pet insurance options.


• Employee Discounts: Access exclusive discounts and perks from various partners.

Career Growth and Development

At arenaflex, we invest in the growth and development of our employees. As part of our team, you will have access to ongoing training opportunities, professional development resources, and the chance to advance your career within the organization. We support employees who are eager to learn, grow, and take on new challenges. Whether you are looking to deepen your expertise in human services or expand your skills in data management and program operations, arenaflex provides a foundation for your career advancement.

Work Environment and Culture

Our culture at arenaflex is built on collaboration, respect, and a shared commitment to service. We embrace diversity and inclusion, recognizing that the unique perspectives and experiences of our team members strengthen our ability to serve our community effectively. While this position is remote, we maintain strong connections through regular virtual meetings, clear communication channels, and a supportive team environment. We value initiative, problem-solving, and a positive attitude, and we celebrate the contributions of every team member.

As a remote employee, you will have the flexibility to work from home while remaining an active and engaged part of our team. We provide the tools and resources you need to succeed, including access to necessary software, training on our systems, and ongoing support from supervisors and colleagues.

How to Apply

We invite you to join arenaflex and experience a workplace that truly values your well-being and personal growth. This is more than just a job—it's an opportunity to make a meaningful difference in the lives of families and individuals in our community.

Apply now to be part of a team that is passionate about creating positive change. We look forward to welcoming a new team member who shares our commitment to service and excellence.

Employment Type: Full-Time

Position: Remote Work From Home

arenaflex is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.