Customer Support Travel Agent | Remote Travel Consultant
Posted 2026-05-05- Location: Jamaica (Remote)
- Position Type: Independent Contractor
- Industry: Travel & Hospitality
Remote Travel Opportunity for Customer Service & Hospitality Professionals in Jamaica
Are you experienced in customer service, hospitality, tourism, or client support?
We are seeking motivated individuals in Jamaica to join our team as a Customer Support Travel Agent / Travel Consultant.
This remote opportunity is ideal for individuals who enjoy assisting clients, coordinating details, and working in a professional virtual environment within the travel and tourism industry.
Training and structured onboarding are provided.
Role Summary
- As a Customer Support Travel Agent, you will support clients with:
- Travel planning and coordination
- Vacation research and booking support
- Cruise and resort reservations
- Client communication and follow-up
- Vendor coordination and itinerary management
This role focuses on customer service, travel coordination, and client relationship management in a remote setting.
- Key Responsibilities
- Provide professional customer support via phone, email, and digital platforms
- Research and coordinate flights, hotels, cruises, and tours
- Assist with booking management and travel documentation
- Maintain accurate client records
- Deliver timely follow-up and client care
- Participate in online training and team development sessions
- Qualifications
- Must reside in Jamaica
- Background in hospitality, tourism, call center, retail, or customer support preferred
- Strong written and verbal communication skills
- Comfortable using email, online systems, and virtual meeting platforms
- Reliable internet access
- Organized and detail-oriented
- Self-directed and professional
Why This Opportunity May Be a Fit
- This role may be suitable for individuals seeking:
- Flexible remote work in the travel industry
- Experience in travel coordination and client services
- Professional growth within tourism and hospitality
- A structured training environment
Application Process
Qualified candidates will be invited to attend a virtual information session outlining the role, expectations, and onboarding process.