Channel Account Manager-West
Posted 2026-05-06Channel Account Manager-West
Bitdefender
is a cybersecurity leader delivering best-in-class threat prevention,
detection, and response solutions worldwide. Guardian over numerous business
and government environments, Bitdefender is the industry’s trusted
expert for eliminating threats, protecting privacy and data, and enabling
cyber resiliency. With deep investments in research and development,
Bitdefender Labs discovers 400 new threats each minute and validates 30
billion threat queries daily. The company has pioneered breakthrough innovations
in antimalware, IoT security, behavioral analytics, and artificial
intelligence and its technology is licensed by more than 150 of the
world’s most recognized technology brands. Founded in 2001,
Bitdefender has customers in 170 countries with offices around the world.
Job Description
The channel account
manager is responsible for developing the Bitdefender channel ecosystem in
their assigned territory by executing the channel strategy for North America,
driving the ecosystem and userbase growth in the region.
The channel
account manager is accountable for managing all partners headquartered in their
assigned region as well as the local representatives from the national accounts,
within the guidelines of Bitdefender’s channel programs, leading new business
development and successfully developing alliances with key solution provider
accounts.
The ideal candidate
will motivate, educate and train partners and their employees in the company’s
products and solutions. Teamwork and collaboration are key as you work
with your technical, marketing and peer counterparts to develop and execute a
territory plan. Excellent communication
skills required, as you’ll be a critical part of the first in-depth experience
with Bitdefender solutions.
Job Responsibilities:
Channel Development
*Create, implement, and continuously
improve the channel strategy and execution for the assigned territory.
*Cultivate executive relationships,
expand mindshare, and grow revenue within defined customer segments
across the regional channel partner ecosystem in the territory.
*Grow current partner ecosystem by prioritizing new partner on-boarding and retire unperforming partner relationships.
*Develop regional relationships with national partner accounts and provide support national channel account managers at the regional level.
*Engage and align territory account
manager and sales leadership with peers and executives at each Regional
Focus Partner within the assigned territory.
*Generate new revenue opportunities driven by channel and expand existing business through generating upgrade, cross-sell and up-sell opportunities.
*Drive commercial partner on-boarding in your region and drive on-boarding sessions.
Channel Evangelism
*Position Bitdefender’s product and services portfolio value by applying a cybersecurity problem solving mindset to drive better outcomes.
*Engage, educate, and train partner personnel to drive business excellence with Bitdefender.
*Actively seek and engage in speaking opportunities within the channel ecosystem to continuously promote Bitdefender values and problem-solving capabilities.
*Build and promote strong, trust-based
partner relationships that are aligned with Bitdefender channel program
philosophy by working with and understanding the needs of our channel
partners and their customers.
*Work with management and partner
marketing to design plays, programs, and creative initiatives to drive
revenue across our regional partners.
*Evaluate current product and recommend
enhancements necessary to scale the channel.
Driving Business Excellence
*Achieve growth and exceed sales targets
and quotas by successfully managing the partner ecosystem.
*Ensure forecasting accuracy and
consistency of pipeline build through the Bitdefender channel community.
*Run business planning and account
planning sessions with assigned channel partners
*Collaborate with sales and sales
leadership as well as cross-functionally with the marketing team to
develop and execute channel marketing programs and boost demand
*Analyze industry trends, and
Bitdefender’s positioning in the channel to drive business value expected
outcomes and engagement with strategic and high growth partners in the
assigned region.
*Evaluate current product and recommend
enhancements necessary to scale the channel.
*Work closely with the finance,
operations, and technology teams to provide partner feedback to improve
our product offering and customer experience.
*Accountable for respecting channel program specifications with assigned partners and following internal Bitdefender processes.
Required Skills
*7+ years channel sales and territory management in networking or security sectors.
*Experience building and managing regional and National channels in support of company objectives.
*Experience building business/marketing/territory plans designed to deliver alignment of key channel objectives and corporate goals.
*Must live in a western US state (Mountain or Pacific time)