Automotive Service Advisor

We’re looking for a motivated and experienced Service Advisor to join our team and help create outstanding customer experiences every day. The ideal candidate brings strong communication and sales skills, a solid understanding of the automotive industry, and a passion for helping customers. In this fast-paced role, you’ll be the friendly, knowledgeable link between our customers and technicians—driving trust, efficiency, and top-tier service from start to finish..

Responsibilities include but are not limited to:
• Build strong customer relationships while scheduling service appointments and repairs
• Greet customers promptly, listen to concerns, and clearly explain repair and maintenance options
• Prepare accurate estimates based on vehicle maintenance schedules and technician inspections
• Advise customers on manufacturer recommendations and technician findings, and obtain approval for repair plans
• Order and coordinate parts needed for repairs
• Friendly, customer-focused approach with a commitment to delivering an exceptional customer experience
• Collect payments and process transactions accurately

Qualifications:
• Service Advisor experience.
• High school diploma or GED equivalent.
• Valid driver's license.
• Sales experience.
• Strong knowledge of automotive repair and maintenance practices
• Computer proficiency.
• Stong organizational skills
• Experience with Tekmetric software is preferred, but not required.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person