Associate Manager, Strategy & Operations – Customer Experience
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Associate Manager, Strategy & Operations – Customer Experience role at DoorDash. The team focuses on preventing and handling safety incidents on the platform. The role requires a highly analytical and detail-oriented operator who can navigate complex problem spaces and execute with precision in a fast-paced environment.Requirements
- 4–6 years of experience in strategy & operations, business operations, consulting, or a related field in a fast-paced environment.
- Strong strategic thinker who can break down complex problems, prioritize effectively, and develop clear, structured approaches to drive impact.
- Highly analytical and can translate complex data into clear insights and actions.
- Strong operator with exceptional attention to detail and a track record of executing effectively in high-pressure, ambiguous environments.
- Experience leading cross-functional initiatives and influencing stakeholders across Product, Engineering, and Operations. Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program